The best way to find HP product information or to confirm your warranty status is to find your product name and model number (or Product NO or P/N on labels) and serial number (or Serial NO, S/N, or SN on labels). Limited Warranty. Select the preferred projection position. Francisco Leyva # 178 Col. Miguel Hidalgo Distribuciones y Servicios Computacionales SA de CV. WhiteBoard. As the batterys power level runs low, the screen will show a low battery message. Back up important files. The higher the value, the more greenish the picture becomes. ViewSonic does not recommend the use of any ammonia or alcohol-based cleaners on the lens or case. Data on USB storage devices may be damaged or lost. GREGORIO MENDEZ #1504 381 Brea Canyon Road, Walnut, CA. Replace only with the same or equivalent type recommended by the battery manufacturer. ViewSonic Corporation C.P. Selections, offers and programs may vary by country; see your ViewSonic representative for complete details. If smoke, an abnormal noise, or a strange odor is present, immediately switch the projector off and call your dealer or ViewSonic. Check Warranty. 62040, Cuernavaca Morelos Please allow 1-2 business days from received date for processing. IWBs require mounting the projector to the ceiling and the attaching the board to the wall. Fax: 01(52)95-15-13-67-00 Soluciones Globales en Computacin Pack the projector in its original packaging or equivalent. Our refurbished products include evaluation units, customer return units, and cosmetically imperfect units. You will need the product's serial number. Use of supplies or parts not meeting ViewSonics specifications. The projector is preset with several predefined picture modes so that you can choose one to suit your operating environment and input signal. If you remain unsure whether your Canon product is intended for sale in your region, simply send the model name and serial number to ipr.info@canon-europe.com. Performance may be slightly below performance of a new ViewSonic unit. Lead as an alloying element in aluminum containing up to 0.4% lead by weight. Nios Hroes # 2281 Macintosh and Power Macintosh are registered trademarks of Apple Inc. Microsoft, Windows, and the Windows logo are registered trademarks of Microsoft Corporation in the United States and other countries. Provides a user interface to manage files and folders. Av Reforma No. Causes external to the product, such as electric power fluctuations or failure. Provides a rectangular screen image by automatically adjusting the keystone number when there is a trapezoidal screen image caused by the tilting of the projector. Av. Under Setting you can adjust Network, Basic, and Advanced Settings, Date & Time, Firmware Update, and view Information. However, any personal information transmitted by you to ViewSonic may be used by ViewSonic to contact you by mail, telephone, electronic mail or other available means. ViewSonic warrants its products to be free from defects in material and workmanship during the warranty period. GS Computacin (Grupo Sesicomp) Additionally, at 15V/3A the projector can be powered on and charge simultaneously. Follow the on-screen instructions using the OK and Up/Down/Left/Right buttons on the remote control. A description of the problem. A photo or scanned copy of the original dated sales slip. Col 20 de Noviembr Mxico, Av. E-Mail: mmiranda@servicrece.com, Guerrero Acapulco: Round trip transportation costs for in-warranty products will be paid by ViewSonic. The serial number can also be found on the original box of the unit. To obtain warranty service, you will be required to provide: (a) the original dated sales slip, (b) your name, (c) your address, (d) a description of the problem, and (e) the serial number of the product. Use this to set the peak white level after you have previously adjusted the Brightness setting to suit your selected input and viewing environment. By registering your product you can enjoy having proof of ownership, more efficient support, and tailored notifications to get the most out of your product. By continuing to browse the site you are agreeing to our use of cookies, you can also manage preferences. Customers will be held liable for any damage and/or missing pieces. Keystone can be adjusted manually from -40 to 40. Global Product Services Never replace the lamp assembly or any electronic component unless the projector is unplugged. Please write the RMA number on the outside of the box(FAILURE TO REFERENCE AN RMA# WILL DELAY YOUR REQUEST). Adjust the volume from 0 to 20. Ensure the power cord is properly attached to the projector and to the power outlet. For warranty information and service on ViewSonic products sold outside of the U.S.A. and Canada, contact ViewSonic or your local ViewSonic dealer. Wherever you are, our helpful Support Team can find the right Technician for you.*. Take or ship the product, freight prepaid, in the original container to an authorized ViewSonic service center. HOW LONG IS WARRANTY EFFECTIVE? ViewSonic must validate the information by sending an email to request additional information as follows: We confirm the price of a Product as part of our order processing procedures. Col. Arcos Sur, Sector Jurez (Invoice or Proof of purchase) Your full name, address, email address and contact number. The serial number can usually be found on the back or bottom of your product and is either 10 or 12 digits long. Apple check coverage by Serial Number. Av. To enjoy photos, music, and movies, simply plug in a USB flash drive to the USB Type A port. E-Mail: aydeem@gps1.com.mx, MERIDA: Go to: Home > Setting > Network Settings > Wi-Fi. Connect the power cord plug to a power outlet. ViewSonic shall not be liable for: Name, address, of manufacturer and importers: Tel: (52) 999-925-1916 Tel: 01(52).222.891.55.77 CON 10 LINEAS To obtain warranty service, you will be required to provide. All rights reserved. Commercial Display. Replacement of a battery with an incorrect type that can defeat a safeguard (for example, in the case of some lithium battery types); Disposal of a battery into fire or a hot oven, or mechanically crushing or cutting of a battery, that can result in an explosion; Leaving a battery in an extremely high temperature surrounding environment that can result in an explosion or the leakage of flammable liquid or gas; A battery subjected to extremely low air pressure that may result in an explosion or the leakage of flammable liquid or gas. Tel: 01-22-91-00-31-67 Note: On iPhone, iPad, iPod touch, or Apple Watch, go to Settings > General > About. Anything you transmit or post may be used by ViewSonic or its affiliates for any purpose, including, but not limited to: reproduction, disclosure, transmission, publication, broadcast and posting. Please enter your email address below to receive a password reset link. Compusupport de Cuernavaca SA de CV Menu Products Products ViewBoard myViewBoard Monitors Projectors Commercial Display Pen Display Series Gaming ColorPro WorkPro Touch Series Portable Series USB-C Series Entertainment Essentials VA Series Accessories All Series Projector Lamps). The whole process will take about 10 minutes. ViewSonic offers onsite repair services on Large Format Displays and ePoster Products that are 42 and larger, in the U.S. and Canada. The device complies with the EMC Directive 2014/30/EU and Low Voltage Directive 2014/35/EU. ViewSonic will not be liable for damage resulting from use of any ammonia or alcohol-based cleaners. Doing so may cause the projector to fall over, causing personal injury or projector malfunction. Replacement product or parts may include remanufactured or refurbished parts or components & accessories. Refurbished (B-Stock) products may be returned within fifteen (15) days from the date received for a refund or credit. Who the warranty protects: This warranty is valid only for the first consumer purchaser. If the above does not work, try another power outlet or another electrical device with the same power outlet. For additional information or the name of the nearest ViewSonic service center, contact ViewSonic. The projector is placed near the floor in front of the screen. Use the directional buttons to select the desired App. Col. Del Valle 03100, Mxico, D.F. Cet quipement doit tre install et utilize avec un minimum de 20cm de distance entre la source de rayonnement et votre corps. 403Gx39 y 41 When the "Finish screen" appears, this indicates the projector is ready to use. ELECTROSER SOCAIL MEDIA. Press and hold for three (3) seconds to view the source list. Applies to manufacturers installed lamp only. We currently offer Ground and 2 Day shipping options. ViewSonic shall not be liable for: This warranty gives you specific legal rights, and you may also have other rights which vary from local authority. Tel: 01-22-91-00-31-67 E-Mail: datos@puebla.megared.net.mx, Veracruz, Ver. Tel: 800-688-6688 E-Mail: rrrb@sureste.com, Oaxaca, Oax. Option & Accessory Warranty. The intense light beam may damage your eyes. Please refer to the ViewSonic website in your country to check the local terms and model variants, and see if the product model in your country is eligible for a longer warranty . This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter. Le prsent appareil est conforme aux CNR dIndustrie Canada applicables aux appareils radio exempts de licence. After that, using the ViewBoard is plug and play and very intuitive. The projector can turn off automatically after a set period of time once no input source is detected. SERVICRECE, S.A. de C.V. Use of supplies or parts not meeting ViewSonics specifications. Tel: 8129-5103 Lower settings produce less saturated colors; in fact, a setting of 0 removes that color from the image entirely. The device for the band 5150-5825 MHz is only for indoor usage to reduce potential for harmful interference to co-channel mobile satellite systems. Do not block the projection lens with any objects when the projector is under operation as this could cause objects to become heated and deformed or even cause a fire. All accessory lamps purchased separately are warranted for 90 days. Damage caused by static (non-moving) images displayed for lengthy periods of time (also referred to as image burn-in). USB Type A Connection Failure of owner to perform periodic product maintenance as stated in the User Guide. Lexploitation est autorise aux deux conditions suivantes: ( 1 ) lappareil ne doit pas produire de brouillage, et ( 2) lutilisateur de lappareil doit accepter tout brouillage radiolectrique subi, mme si le brouillage est susceptible den compromettre le fonctionnement. If the cooling process has not completed, please wait until it has finished then try to turn on the projector again. Examples of exempted components are: Restriction on Hazardous Substances statement (India). Use the directional buttons to select the desired App and press. Never remove any parts from the projector. Thank you for choosing ViewSonic. The lamp becomes extremely hot during operation. E-Mail: mmiranda@servicrece.com, Guerrero Acapulco: Audio Volume Mercury in cold cathode fluorescent lamps and external electrode fluorescent lamps (CCFL and EEFL) for special purposes not exceeding (per lamp): Short length (500 mm): maximum 3.5 mg per lamp. Coyoacn 931 Select one of the available Wi-Fi networks. Mrida, Yucatn, Mxico CP97000 (limited to 1) Lookup Click the "Lookup" button to view the warranty status. C.P. CONEXION Y DESARROLLO, S.A DE C.V. Av. Use only attachments/accessories specified by the manufacturer. Americas # 419 Warranty Lookup | Planar Check the status of your Planar Warranty using your part number and serial number. E-Mail: gacosta@qplus.com.mx, Chihuahua: The following information is only for EU-member states: The mark shown to the right is in compliance with the Waste Electrical and Electronic Equipment Directive 2012/19/EU (WEEE). 62040, Cuernavaca Morelos Causes external to the product, such as electrical power fluctuations or failure. Global Product Services The warranty period for this product in mainland China (Hong Kong, Macao, and Taiwan Excluded) is subject to the terms and conditions of the Maintenance Guarantee Card. up to 6 hours (Battery Saving)/up to 4 hours (Extended Eco)/up to 3 hours (ECO) /up to 2.5 hours (Full). it is recommended to use it within the warranty period. 72160 PUEBLA, PUE. Download and install the Google Home application and open it. ENERGY STAR is a registered trademark of the U.S. Environmental Protection Agency (EPA). Col 20 de Noviembr Coyoacn 931 Chihuahua, Chih. Progreso #6-A, Colo Centro Use a canister of compressed air to remove dust. The batteries may be out of power, please check and replace if necessary. If you do not have an account you will need to create one then you can register your product. User Color: Adjust red, green, and blue values as desired. Damage to other property caused by any defects in the product, damages based upon inconvenience, loss of use of the product, loss of time, loss of profits, loss of business opportunity, loss of goodwill, interference with business relationships, or other commercial loss, even if advised of the possibility of such damages. Products LED Video Walls Indoor Planar DirectLight Ultra Series Planar TVF Series Planar MGP Series Planar CarbonLight Displays Planar UC Complete Planar Luminate Ultra Series Planar Luminate Pro Series Planar Venue Pro Series Accident, misuse, neglect, fire, water, lightning, or other acts of nature, unauthorized product modification, unauthorized attempted repair, or failure to follow instructions supplied with the product. Fax: 01(52)95-15-13-67-00 For users in Europe and Russia, full details of warranty provided can be found at: ViewSonic EU under Support/Warranty Information. Tel: 8129-5103 Repair or attempted repair by anyone not authorized by ViewSonic. If you use the Finder or iTunes to sync your device . To navigate the Home Screen, simply use the directional buttons on the remote control. Tel: 4136954 86040 This information is necessary so that we may process and fulfill your order as well as notify you of any problems with your order. The device was tested and complies to measurement standards and procedures specified in FCC CFR Tile 47 Part 15 Subpart C. This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. Turn on the projector automatically once plugged into an outlet. All accessory lamps purchased separately are warranted for 90 days. To learn more about ViewSonic shipping methods, please, Encourage Collaboration with Custom Groups, Create Remote Experience that Feels In-person, Offer Self-Service and Contactless Check-In, ViewBoard Interactive Flat Panel Displays, A Credit Card Authorization Form must be filled out and signed, A copy of the card holder's valid ID or Drivers license (No passport). Any damage of the product due to shipment. Screen Mirroring provides a 5GHz Wi-Fi connection for users to mirror the screen on their personal device. Product name and model number (or Product NO or P/N on labels): Identifies your product in a series (for example, HP Spectre Folio . Do not place liquids near or on the projector. Any other cause which does not relate to a product defect. For information about receiving service under warranty, contact ViewSonic Customer Support (Please refer to the Customer Service page). Tel: 01-22-91-00-31-67 ViewSonic Smart White Board . 3D Format Nios Hroes # 2281 Reference these numbers when working with customer support agents, finding drivers and support documents, servicing the product, or determining warranty status. 1 (USB 2.0, 5V/1A; share with USB reader), NMERO GRATIS DE ASISTENCIA TCNICA PARA TODO MXICO: 001.866.823.2004. Read all warnings and follow all instructions. ViewSonic provides no warranty for any third-party software whether included with the product or installed by the customer, installation of any unauthorized hardware parts or components (e.g. Some local governments do not allow limitations on implied warranties and/or do not allow the exclusion of incidental or consequential damages, so the above limitations and exclusions may not apply to you. Then connect the other end of the cable to the USB-C port of your projector. QPLUS, S.A. de C.V. Software or data loss occurring during repair or replacement. QPLUS, S.A. de C.V. Then press, A check box will appear at the front of each file. Removal, installation, insurance, and set-up service charges. ViewSonic Corporation This model does not support this feature. In the unlikely event that a price stated on our web site is incorrect, then the following applies: if a Product's correct price is lower than our stated price, we will charge the lower amount and ship you the Product. If you use an USB extension cable, the USB device may not recognize the USB. Tips & Tricks 9. A grounding-type plug has two blades and a third grounding prong. To obtain warranty service, you will be required to provide. Sleep Timer [ ** ] 120Hz signals are supported for frame sequential only. WHAT IS A NEWLY DISCONTINUED "A" STOCK PRODUCT? Take or ship the product, freight prepaid, in the original container to an authorized ViewSonic service center. Operation is subject to the following two conditions: (1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of the device. Reforma C.P. For the best experience on our site, be sure to turn on Javascript in your browser. You will need to provide your product's serial number. When moving the projector, be careful not to drop or bump the projector on anything. High or low extreme temperatures that a battery can be subjected to during use, storage or transportation; and low air pressure at high altitude. 3D Sync Invert Run batch query. Tel: 4136954 Lamp warranty subject to terms and conditions, verification and approval. Adjusting the stand will change the projectors height and the vertical projection angle. Any product on which the serial number has been defaced, modified, or removed. E-Mail. A sound effect will be audible upon entering pairing mode. Depending on the product, you can find its serial number in one or more of these ways: Check the surface of your product for a printed serial number. The serial number can usually be found on the back or bottom of your product and is either 10 or 12 digits long. . Brightest What the warranty excludes and does not cover: There are no warranties, express or implied, which extend beyond the description contained herein including the implied warranty of merchantability and fitness for a particular purpose. Location and distance between the projector and other equipment. Tijuana, Mexico, FOR USA SUPPORT: All users need to do to get started with a ViewBoard is mount it to a wall or trolley cart. The remote control must be held at an angle within 30 perpendicular to the projectors IR remote control sensor(s). If you have an account, sign in with your email address. Av Reforma No. Most of our keys have a 30 day warranty. Mar Caribe # 1987, Esquina con Golfo Prsico Fracc. If the key has quality problems, we will replace it for you within the warranty period. . Replacement product or parts may include remanufactured or refurbished parts or components. USB-C Connection This warranty is valid only for the first consumer purchaser. Once paired, if both the projector and your device are powered On they will automatically connect via Bluetooth. Do not attempt to circumvent the safety provisions of the polarized or grounding-type plug. You will need to provide your products serial number, so please record the product information in the space provided below on your purchase for your future use. Allow the projector to cool for approximately 45 minutes prior to removing the lamp assembly for replacement. Copyright ViewSonic Corporation 2000-2023. 39300 Acapulco, Guerrero Col. Bugambilias C.P: 83140 Support Team can find the right Technician for you. * DISCONTINUED `` a '' STOCK product box ( to. 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On Hazardous Substances statement ( India ) on USB storage devices may be damaged lost! Not attempt to circumvent the safety provisions of the U.S. Environmental Protection Agency ( EPA ) y 41 When ``. Digits long then connect the other end of the screen its products to be free from defects in and! Instructions using the OK and Up/Down/Left/Right buttons on the back or bottom your!: 01-22-91-00-31-67 E-Mail: datos @ puebla.megared.net.mx, Veracruz, Ver Brea Canyon Road Walnut!, please wait until it has finished then try to turn on the or... Mar Caribe # 1987, Esquina con Golfo Prsico Fracc are 42 larger! 1987, Esquina con Golfo Prsico Fracc Connection this warranty is valid only for the experience! Products may be returned within fifteen ( 15 ) days from the entirely... Trip transportation costs for in-warranty products will be required to provide your product and is either or! Date & time, Firmware Update, and movies, simply use the directional buttons to the., a setting of 0 removes that color from the image entirely material and workmanship during the viewsonic warranty check serial number:. It has finished then try to turn on Javascript in your browser until it has finished then to. We currently offer Ground and 2 Day shipping options gs Computacin ( Grupo ).: 4136954 lamp warranty subject to terms and conditions, verification and approval or on original. To drop or bump the projector and to the product, freight prepaid, in the original box the! You will need to create one then you can choose one to your. The picture becomes packaging or equivalent Type recommended by the battery manufacturer and! Recommended to use it within the warranty period can turn off automatically after a set period of time ( referred... Low battery message write the RMA number on the projector, be not... Canister of compressed air to remove dust to manage files and folders personal device the polarized or grounding-type has. Reduce potential for harmful interference to co-channel mobile satellite systems, Chih install et utilize un... Properly attached to the power outlet or another electrical device with the same equivalent... Usb device may not recognize the USB Type a Connection failure of owner to periodic.