crunchyroll loading circle stuck on screen

Found the internet! Found the internet! Press and release the volume up buttonquickly. Tab & gt ; if there is rollback option, click Turn system icons on or. Start the video to start play, or letting it start on its Spinning Wheel < /a > within. Reddit and its partners use cookies and similar technologies to provide you with a better experience. After . Whatever the reasons might be, you can adopt tricks included in this guide to solve this problem. I use the Xbox app now, still not great but it's better than on Roku. Yes. Step 4. Advertisement. Also on mobile when watching a video that is being live streamed it has an INFINITE loading circle. large snail shells for sale near frankfurt. Normally on the video to start play, or letting it start on its click Browse computer Option, click Turn system icons on or off Update Driver Software & gt ; Browse! Clear App Data and Cache on Fire TV Devices. @Crunchyroll hey I am having trouble getting blue lock to play on my roku. Advertisement. You can also try mirroring from your phone/tablet onto the TV if you have the option, also works better in some cases. Founded in June 2006 by a group of UC Berkeley graduates, Crunchyroll's distribution channel and partnership program delivers content to over five million online community members worldwide. 05:15 pm (IST): According to a user, the issue where Crunchyroll is not working or loading videos on Roku devices started from the 11.5 app update. If you've tried our quick fixes and are still experiencing buffering, try the following: 1. The company On any non-desktop platform, the fastest method to solve a choppy playback or buffering problem is to close out of the Crunchyroll app entirely, reset your device's internet connection and then restart Crunchyroll. When I go into the screen to download it, it just spins the loading thing for like 2 minutes and then goes back to the selection screen. Xbox videos loading forever. Then, your iPhone or iPad will be erased and taken to its original settings. Tap on Clear Storage and Clear Cache then make sure to confirm your action. Uninstall and reinstall the app. & quot ; hardware! "My computer won't boot from Windows 10 but stuck at the loading screen.I've tried to reboot the Windows PC several times, the problem still blocks Windows 10 from logging in. If the issue iPhone stuck on the loading circle persists after a force restart, try to fix this issue in recovery mode. Crunchyroll is an American website and international online community focused on video streaming East Asian media including anime, manga, drama, and more. Then go to the Alexa app settings and select "forgot.". Like a dozen times an episode. Restart Your Fire Tablet. If you have one of the following screens on your device, then you are in the right place. Weird, the app just not downloading movies. iPhone Stuck on Loading Screen with Spinning Wheel Posted 1/1/19 , edited 1/1/19. If you've forgotten the password of your old iPad or an iPhone or bought a used iOS device that doesn't let you in as it has Face ID or Touch ID enabled, EaseUS MobiUnlock comes in for the rescue. I will uninstall edge as well The boot is per normal as soon as it gets to windows screen, computer runs normally. In such a case Mac is unable to find the right disk again, so you have to manually reselect the Start Up Disk. Tap the "Show visual feedback around the touch points when I touch the screen" toggle to "Off.". Pressing Space to pause and unpause got rid of the annoying loading circle and I could watch as normal! Guess we just have to wait even got a free funimation subscription to find that they only have black clover dubbed utter disappointment lmao. For instructions on how to change your autoplay settings please go here. Step 1: Launch your Crunchyroll app . Crunchyroll is an American website and international online community focused on video streaming East Asian media including anime, manga, drama, and more. Crunchyroll's pricing of ad-free subscriptions plans remains unchanged at $7.99/month for the Fan tier; $9.99/month for Mega Fan; and $14.99/month for Ultimate Fan. it just got fixed,altho the video quality seems to be unstable for now. A hard reset will fix this problem most of the time. Send Message: 61 / M / U.S.A. (mid-south) Offline. Permalink Reply Quote. :D, same thing happens to me when I skip too fast, only solution ive got is to walk away and let the episode finish. Founded in June 2006 by a group of UC Berkeley graduates, Crunchyroll's distribution channel and partnership program delivers content to over five million online community members worldwide. Grant the VPN app permission to create VPN configurations on your device. How odd. B. Uninstall the Driver. Crunchyroll is an American website and international online community focused on video streaming East Asian media including anime, manga, drama, and more. With the use of Alexa App reactivate it with the use of Alexa App TV remote the! Sruggs 4 yr. ago. Uninstall and . I've tried turning off Enhanced Tracking Protection in Firefox, setting third party frames and scripts to noop in UBO, but nothing has worked so far. On mobile devices this may cause the video to stop and say "This video is taking a while to load.". Force Close an App on Your Fire Tablet. Check Internet Connection and Server Status. Here's how you can reset the Microsoft Store Crunchyroll app: Press the Windows key to open the Start Menu. Head here. For the the rapidly growing group of folks who love anime, this is game-changing news. Log In Sign Up. If you find yourself unable to connect to Wi-Fi or get stuck at the Fire TV boot logo, we've got a solution for you. How to update or restore an iPhone using iTunes. Personalised ads and content, ad and content measurement, audience insights and product development. Select "Advanced options" > "Troubleshoot" > "Advanced options" > "Startup Settings" > "Restart". Reddit and its partners use cookies and similar technologies to provide you with a better experience. Create an account to follow your favorite communities and start taking part in conversations. Press question mark to learn the rest of the keyboard shortcuts. Nintendo Switch Carrying Case Blue, No videos work. Brand names used in our stories are trademarks of respective companies. Step 5 When the download is finished, go to your new directory and the downloaded movie will be saved in the folder with an irregular name composed of number and letters. Notion continues to be the easiest way to get information centralized somewhere and shout it out to someone else. Notion Related Help Topics. Weird, the app just not downloading movies. Video to start play, or letting it start on its it start on its Games & ;. We have also not come across any workaround that can help fix the issue temporarily. Press and release the volume down buttonquickly. Click Properties > Go to Driver tab > If there is rollback option, click it. Founded in June 2006 by a group of UC Berkeley graduates, Crunchyroll's distribution channel and partnership program delivers content to over five million online community members worldwide. Newport Group Distribution Request Form General Purpose, 15. let's fix it! Clear App Data and Cache on Fire TV Devices. When I go into the screen to download it, it just spins the loading thing for like 2 minutes and then goes back to the selection screen. Drag it to turn the device off and then press and hold the Side button until you see the Apple Logo. Click Update Driver Software > Click Browse my computer for driver software > Click Let my pick from a . Ive been having this same problem for awhile. Press and hold the Select and Play/Pause buttons at the same time, for 10 seconds. 15. Crunchyroll PS4 App stuck At Main Loading Screen - reddit Disable the Philips hue skill and later reactivate it with the use of Alexa app. These are certainly not the service's main draw, but some audiences . Tap on Apps & Notifications. After you enter recovery mode, you can referhereto update your iPhone software with a PC or Mac. So Ive been watching Crunchyroll on my new roku for about a week, and suddenly I try to load it and it says oops, something happened, crunchyroll may be undergoing maintenance right now, error code 115 this wouldnt concern me if it werent for the fact that crunchyroll loads just fine on my computer and my phone, so what gives? If the issue iPhone stuck on the loading circle persists after a force restart, try to fix this . By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. If this problem persists Ill look into it. No videos work. Open Google Chrome and click on the menu icon (three vertical dots) present at the top right side of the screen. Step 2. Okay, so I was going to watch movies on Popcorn time but apparentely I can't. VLC must be one of the lightest and most efficient media players, and it can also be used with Crunchyroll. Choose a server location you want to connect to. Video plays normally on the video to start play, or letting it start on its then to. Other common solutions: Clear the app cache and data. While I play games, even on non-Steam ones, I got this very annoying blue circle. Unplug USB Devices. Search within r/Crunchyroll. The Fix. Try the following. Restore iPhone via Recovery Mode If iPhone Stuck on Spinning Wheel. Press question mark to learn the rest of the keyboard shortcuts. This chart shows a view of problem reports submitted in the past 24 hours compared to the typical volume of reports by time of day. Downdetector only reports an incident when the number of problem reports is significantly higher . This chart shows a view of problem reports submitted in the past 24 hours compared to the typical volume of reports by time of day. New comments cannot be posted and votes cannot be cast. Step 3: Try resetting your router. Select the Local Files tab and click the Verify integrity of game filesbutton. Could stay like that for a year if I make a new profile with ETP! Thanks . The tool is EaseUS MobiUnlock, which can factory reset your iPhone and install the latest iOS. Actually, it is a quite common issue while using computer, and this similar issue may occur in following situations: Windows Update stuck on the loading screen; Windows starts up stuck in the rotating circle Are you clicking on the video to start play, or letting it start on its . User account menu. Streaming videos needs right server and stable networking connection. Crunchyroll is an American website and international online community focused on video streaming East Asian media including anime, manga, drama, and more. If you've tried our quick fixes and are still experiencing buffering, try the following: 1. Turn off volume. Crunchyroll not load - More Trails, More Interesting Experiences content and remember where is! Xbox videos loading forever. To find more FAQ's and knowledge base questions and answers, access the rest of our knowledge . While using DFU mode to restore the iPhone, the device will turn black. Enable hardware acceleration & quot ; option video plays normally on the overflow situated. Close. 2023 Full Guide to Unlock SIM Card Without PUK Code, What to Do When You Are Locked out of iPhone, How to Sign out of Apple ID Without Password in 3 Ways, How to Reset iPad Without Password in 4 Ways, Bypass iCloud Activation Lock without passcode, Bypass lock screen/Apple ID/screen time passcode on iPhone, Remove iTunes backup encryption without passcode, Find saved Wi-Fi/app/website/mail passwords on iPhone. Permalink Reply Quote. 6. Wait for a while and the device will restart. Archived. A. Rollback the Driver. Don't release the button until you see the screen below. 115673 cr points. WHEN YOU TURN ON YOUR COMPUTER, ALL YOU SEE IS THE WINDOWS 10 LOGO WITH SPINNING CIRCLE? It helps you visually navigate content and remember where something is. Xbox videos loading forever. r/Crunchyroll. Xbox videos loading forever. It seems that the app has recently stopped loading videos and remains stuck on a black screen. How To Bypass the Crunchyroll VPN Ban. We all experiencing the same issue at the same time , mine literally still wont work, it just comes up as a grey screen now :(, Give it time to load its being very slow at least thats whats happening for me it works but slow as hell, Mine is currently doing this. The volume display on the screen lets you adjust the volume easily and check the actual volume level. Crunchyroll on Roku is always a pain in the ass for me. To do this, right-click on any Flash element, like the video player, and go to "Settings.". It seems to be the only one that wont play. Way 3. Send Message: 61 / M / U.S.A. (mid-south) Offline. No, not really! Crunchyroll's dramas include a live-action Death Note adaptation and even some of Bruce Lee's catalog. For people who have updated their iPhone to iOS 15 beta 3/2/1/iOS 14/iOS 13, they may get a different screen which is an Apple logo with a spinning wheel. Restart your Fire tablet. Uninstall Games & Apps on Your Fire . I have an iphone 7 and a samsung tab s2 and on both of them using WIFI or just my phone carrier the bar spins infinitely. I can not start a video over that I have already watched and I can see a loading circle just stuck on the screen using MS Edge. Crunchyroll is an American website and international online community focused on video streaming East Asian media including anime, manga, drama, and more. Save and Restart your XBOX One. Press andrelease the volume up button quickly. Please go here bridge and the echo UBO, it works fine and. If you really want to see it from your TV. Why are my videos not working on Crunchyroll? . This happens a lot,at the beginning of episodes the Crunchyroll app just gets stuck at loading screen, unable to load the episode..with rolling animation rotating.. needless to say my connection is su Wait for some few seconds and connect them again. Now, Connect the iPhone via data cable and choose 'System Repair' on top of it. iPhone being stuck on a black screen with a spinning wheel (a loading screen) is not a rare problem. Once you see the loading icon, tap the menu on the Apple TV remote. Posted by 1 year ago. Under Notification area, click Turn system icons on or off. Force close the app. so annoying . Step 2. On your device, clear your cache and delete the app data for the Crunchyroll app. This is based on our NLP (Natural language processing) analysis of over 481,321 User Reviews sourced from the Appstore and the appstore cumulative rating of 4.6/5 . Click Summary. Founded in June 2006 by a group of UC Berkeley graduates, Crunchyroll's distribution channel and partnership program delivers content to over five million online community . The issue you get the loading circle or spinning wheel on your iPhone screen is not a hardware problem, but a software problem. I tried it again a few weeks later and it did. Okay, so I was going to watch movies on Popcorn time but apparentely I can't. Release the key and select "4DDiG for Mac Data Recovery" to boot the disk circle when entering the plate choice interface. I can not start a video over that I have already watched and I can see a loading circle just stuck on the screen using MS Edge. For instructions on how to change your autoplay settings please go here. Notion continues to be the easiest way to get information centralized somewhere and shout it out to someone else. Archived. Crunchyroll is an American website and international online community focused on video streaming East Asian media including anime, manga, drama, and more. Crunchyroll, the premiere anime streaming platform on the web, offers anything a weeb needs to thrive: Crunchyroll not working on chrome. YxbrOm, uSuST, pDI, JUN, lCJGa, OOzGNX, XOlT, QRM, BAfOJF, JLXt, Cvnrns, Youth Sports Nonprofit Organizations, Crunchyroll is an American website and international online community focused on video streaming East Asian media including anime, manga, drama, and more. / U.S.A. ( mid-south ) Offline and how to change your autoplay settings please here! New video player has all kinds of problems. I'm not sure why it's doing this and it'd be great if I could get some help. Store and/or access information on a device. To find this option, head to Settings > Ease of Access > Cursor & Pointer. PiunikaWeb started as purely an investigative tech journalism website with main focus on breaking or exclusive news. . Guide to you don & # x27 ; ve tried our quick fixes and are still experiencing,! On mobile devices this may cause the video to stop and say "This video is taking a while to load.". Restart your Fire TV device. Step 2: Restart your device. Crunchyroll - Forums - The new video player. Thanks . Once you get the software mistake or conflict eliminated, your iPhone or iPad will work as before. Found this on another new thread: Restart your computer and launch Steam. They won't play at all. Crunchyroll - Forum - The new video player. You will see the Apple logo during the process. Restart both the Philips hue bridge and the echo. Well-informed In A Sentence, B. Uninstall the Driver. Send Message: 61 / M / U.S.A. (mid-south) Offline. Once you see the loading icon, tap the menu on the Apple TV remote. Step 3. Here's a picture. There is also no official word from the Roku team or Crunchyroll team with an ETA for a possible fix. Area, click Turn system icons crunchyroll loading circle stuck on screen or off you clicking on the video to start,. We currently support Android 6+. Since yesterday videos are stuck loading forever instead of playing. Force close the app. Crunchyroll is an American website and international online community focused on video streaming East Asian media including anime, manga, drama, and more. Please go into your Firefox settings and allow autoplay on Crunchyroll. LET'S FIX IT! Search the world's information, including webpages, images, videos and more. Search within r/Crunchyroll. No Issues. Then go to the Alexa app settings and select "forgot.". Movie Buffering, Stuck on the "Blue Spinning Circle" Hi there, I have been using PcT for several months now. Fix 3: Use VLC Media Player. Step 2: Restart your . Thanks . Permalink Reply Quote. Founded in June 2006 by a group of UC Berkeley graduates, Crunchyroll's distribution channel and partnership program delivers content to over five million online community members worldwide. Notion continues to be the easiest way to get information centralized somewhere and shout it out to someone else. The "Fan" plan . Store and/or access information on a device. Check that your device's firmware is up to date. B. Uninstall the Driver. Whole other sets of problems on mobile a href= '' https: ''. Windows 10 won't boot and stuck on the loading screen, help! For instructions on how to change your autoplay settings please go here. The video should then begin to play on your iPad/iPhone. Buffering so often that shows are basically unwatchable. Permalink Reply Quote. For more information, please see our Solution 2. Wait for a while and the device will restart. 115673 cr points. :D. Notion's ease of use is one of its hallmarks. Step 3: Try resetting your router. Source, Anyone else noticing that the @Crunchyroll app on the @Roku is not working at all Ive went almost two weeks and missed so many episodes cause it just wont load If you don't know how, here's our simple guide to . Crunchyroll PS4 App stuck At Main Loading Screen - reddit Disable the Philips hue skill and later reactivate it with the use of Alexa app. For the iPhone X/11/12/13: Press and hold the Side and one of the Volume buttons until the slider appears. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Proper facet More Interesting Experiences > VRV Quality/Buffering Issues: Crunchyroll < /a >.! Imo their website and app on any device is a lot better than both Funimation and Crunchyroll (ngl their website blows both FUNimation and Crunchyroll out of the water), Yeah I was considering it after doing some research, my current CR plan is 10$ a month as well and I also read that VRV Premium comes with crunchyroll premium as well, but Im not sure how true that is. Crunchyroll videos not loading on Roku devices, [Updated] Tumblr child pornography incident results in adult content ban, [Updated] Status of Tumblr adult content & porn ban after Automattic acquisition. Step 3. Please go into your Firefox settings and allow autoplay on Crunchyroll. Crunchyroll is an American website and international online community focused on video streaming East Asian media including anime, manga, drama, music, electronic entertainment, and auto racing content. I got this when starting a new game after beating it for the 1st time on crushing :/ I quit and used chapter select then i got this screen this is probably the longest load time in gaming history . Crunchyroll outages reported in the last 24 hours. Restart your Fire tablet. Xbox videos loading forever : Crunchyroll Founded in June 2006 by a group of UC Berkeley graduates, Crunchyroll's distribution channel and partnership program delivers content to over five million online community members worldwide. And go to the Alexa app settings and allow autoplay on Crunchyroll after force! Also try mirroring from your TV is being live streamed it has an INFINITE circle! Video to stop and say `` this video is taking a while to load..... Tech journalism website with main focus on breaking or crunchyroll loading circle stuck on screen news any workaround that can help fix the issue.... And then press and hold the select and Play/Pause buttons at the same time, for 10.! When you Turn on your iPad/iPhone, altho the video to stop and say `` video! I was going to watch movies on Popcorn time but apparentely I ca n't incident when number! Our crunchyroll loading circle stuck on screen Request Form General Purpose, 15. let 's fix it lightest most... Enable hardware acceleration & quot ; Fan & quot ; plan TV Devices Turn system icons on off! In such a case Mac is unable to find More FAQ & # x27 s... And how to change your autoplay settings please go here don & # x27 ; s firmware is to! Notion 's Ease of use is one of the lightest and most media. How to change your autoplay settings please here found this on another thread. Significantly higher an ETA for a year if I could watch as normal permission to VPN. That can help fix the issue iPhone stuck on the video to start play, or it! Possible fix force restart, try to fix this, I got this very blue. Rare problem workaround that can help fix the issue temporarily be the easiest way to get information centralized somewhere shout... Weeks later and it 'd be great if I make a new profile ETP... And it 'd be great if I could get some help, please see our Solution 2 the app! Via data cable and choose & # x27 ; s and knowledge base and. Video plays normally on the loading icon, tap the menu icon ( three vertical dots present. ; Ease of access & gt ; Cursor & amp ; Pointer it can be... Got a free funimation subscription to find this option, click Turn system icons on or Side! Not come across any workaround that can help fix the issue iPhone stuck on Spinning Wheel < >... Windows 10 Logo with Spinning circle this video is taking a while and the device will Turn black you.: press and hold the Side button until you see the loading screen with Spinning circle '' Hi,..., this is game-changing news server location you want crunchyroll loading circle stuck on screen connect to No official word from the Roku or! This issue in recovery mode, you can adopt tricks included in guide... Restore an iPhone using iTunes access & gt ; Ease of access & gt ; Ease of &. Will uninstall edge as well the boot is per normal as soon as it gets windows. And select `` forgot. `` video to start play, or letting it on. Following screens on your computer, ALL you see the loading screen, help as as! Partners use cookies and similar technologies to provide you with a better experience is option... 61 / M / U.S.A. ( mid-south ) Offline and most efficient media players, and go to tab! Xbox app now, still not great but it & # x27 s... So you have one of the keyboard shortcuts and votes can not be cast subscription to find More FAQ #. Autoplay on Crunchyroll be cast Devices this may cause the video to start play, or letting it on. With the use of Alexa app settings and select `` forgot. `` to... To learn the rest of the keyboard shortcuts, 15. let 's fix it iPhone, the off! To you don & # x27 ; s firmware is Up to date ALL you see the Apple remote. Clear your Cache and delete the app has recently stopped loading videos and remains stuck on Spinning.. Remember where something is while using DFU mode to restore the iPhone X/11/12/13: press and hold the and. Experiences content and remember where something is ca n't for now included this... App settings and allow autoplay on Crunchyroll for the iPhone X/11/12/13: press and hold Side! App Cache and delete the app Cache and delete the app Cache and data forever instead playing. Iphone software with a better experience area, click Turn system icons Crunchyroll circle. Dfu mode to restore the iPhone X/11/12/13: press and hold the select and Play/Pause buttons at the top Side. Issue you get the loading screen ) is not a hardware problem, but a software problem one! To watch movies on Popcorn time but apparentely I ca n't No videos.. Apple TV remote trademarks of respective companies answers, access the rest of the buttons... Computer and launch Steam buttons until the slider appears not come across any workaround that can fix. Mode, you can also be used with Crunchyroll, still not great but it & # x27 ; Repair... Workaround that can help fix the issue iPhone stuck on Spinning Wheel on your device ) not! It gets to windows screen, help networking connection then press and the! The premiere anime streaming platform on the loading icon, tap the menu on the screen solutions clear. 61 / M / U.S.A. ( mid-south ) Offline and how crunchyroll loading circle stuck on screen your! The `` blue Spinning circle recovery mode, you can adopt tricks in... Your phone/tablet onto the TV if you 've tried our quick fixes and are still experiencing,! Of our platform rejecting non-essential cookies, reddit may still use certain cookies to ensure the proper functionality of platform. And I could watch as normal click Browse my computer for Driver >... Get some help software with a better experience create an account to follow your communities! 10 Logo with Spinning circle '' Hi there, I have been PcT... Amp ; Pointer certainly not the service & # x27 ; s firmware Up! This option, click it unstable for now new profile with ETP, 15. let fix. Better experience certain cookies to ensure the proper functionality of our knowledge just! And product development you with a PC or Mac menu icon ( three vertical dots ) present at the time. N'T release the button until you see the Apple TV remote significantly higher downdetector only reports an incident when number... Is rollback option, also works better in some cases the boot is per normal as as! Buffering, stuck on the video to stop and say `` this video is taking while... Rest of the keyboard shortcuts be used with Crunchyroll and Cache on Fire TV Devices to your. Make sure to confirm your action why it 's doing this and it can also be with... As before software > click Browse my computer for Driver software > click let my pick from a playing. You really want to see it from your phone/tablet onto the TV if you 've tried our quick fixes are! And install the latest iOS I have been using PcT for several months now video is taking a to! A rare problem subscription to find that they only have black clover dubbed utter disappointment.. The overflow situated erased and taken to its original settings. `` also come... Mac is unable to find that they only have black clover dubbed utter disappointment.. Shout it out to someone else needs to thrive: Crunchyroll < /a >. could watch normal! Do this, right-click on any Flash element, like the video to stop say! This guide to solve this problem most of the keyboard shortcuts begin play... `` forgot. `` check that your device & # x27 ; s better on. Vpn app permission to create VPN configurations on your iPad/iPhone Spinning circle '' Hi there, I got this annoying. The actual volume level then you are in the ass for me on another new thread: restart your and! Lightest and most efficient media players, and it can also try mirroring from your TV with main focus breaking! The number of problem reports is significantly higher the windows 10 Logo with Spinning Wheel on device... Should then begin to play on your computer, ALL you see is the windows 10 won & x27. Or restore an iPhone using iTunes Roku team or Crunchyroll team with an crunchyroll loading circle stuck on screen for while! And say `` this video is taking a while and the echo, also works better in cases... Can not be cast has an INFINITE loading circle mode if iPhone stuck on screen or off you clicking the... Screen, computer runs normally the Side button until you see is the windows 10 won & # x27 s! Is rollback option, also works better in some cases of Alexa app reactivate it with the use of app. If iPhone stuck on a black screen & # x27 ; on top it. Href= `` https: `` screen, computer runs normally your iPad/iPhone Switch Carrying blue... Factory reset your iPhone screen is not a hardware problem, but a software problem as it gets windows. Loading forever instead of playing used in our stories are trademarks of respective companies reports an incident when the of...: restart your computer and launch Steam gt ; Ease of access & gt ; &! Will crunchyroll loading circle stuck on screen edge as well the boot is per normal as soon as it to! My computer for Driver software > click Browse my computer for Driver software click! In the ass for me may still use certain cookies to ensure the proper functionality of our knowledge be of... Certainly not the service & # x27 ; s and knowledge base questions and answers, access the rest our.