Simply refer your friends and we will take care of the rest. The eating, drinking, nightly shows and cleanliness of the grounds were fantastic!, At El Cid the people and hospitality are outstanding. However, the tactics employed were just so underhanded. However, the services and room were of less quality than in the past. Abbotsford Hotel Canada. Puerto Morelos Luxury All Inclusive Resorts, Puerto Morelos 5 Star All Inclusive Resorts, Puerto Morelos All Inclusive Beach Hotels, If I want to get to Cancun or playa is there a daily shuttle or are taxis the only way. Taxes and fees that are shown are estimates only. Can't give you an answer. I feel I made a huge mistake, please share ur experiences about infinite privileges. We appreciate your positive comments regarding our pools, bars, grounds and food. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. Review tags are currently only available for English language reviews. I hope to have the distinct pleasure in the future to personally demonstrate to you that we have taken decisive and proactive actions into those same concerns. The beds in the rooms were prettt terrible, and the AC didnt work very well. A book. Kyle Perhaps we may wander through however and gloat just a little: I wouldnt return. - They do not respond and the people on the phone have very poor customer service. Step 2. Simply refer your friends and we will take care of the rest. 8. El Cid Vacations Club features a vast selection of Mexico timeshare rentals and resorts, ideal for a family vacation, getaway with friends or romantic escape. So you either eat super early or eat at the Market, which is a buffet. Dear guestLet me start by thanking you for your recent stay, and for the time taken to write a review and share it through this site. In the wake of the COVID-19 pandemic, El Cid Resorts (but not Vacations Club) developed a new cancellation policy, which is available on their website. It is very rewarding to read that you had a satisfactory stay, and that you enjoyed the food, entertainment and the accomodations. The Mexican Timeshare Solutions Logo and the text content and images on the site are registered trademarks. Dear guestLet me start by thanking you for your recent stay, and for the time taken to write a review and share it through this site. Interval International Timeshare Cancellation, How To Get Rid of a Timeshare Inherited From Parents, Kings Creek Plantation Timeshare Cancellation, What Is The Average Cost To Get Out of a Timeshare, How To Cancel Royal Holiday Club Timeshare / Vacation Club. Can't give you an answer. Generally, companies like this will say they will post your timeshare on their website and advertise it until they find a buyer. Feel free to get in touch. This is one of the main reasons we only recommend exit companies that dont require upfront payments and use escrow. Get out! We will gladly let you know once the website is live and how to login so you can make the most out of it. American Resource Management Group Review. Finally, I would like to express our gratitude for your interest in our resort, and for all your comments that will be taken as an opportunity for improvement.It would be great to have another opportunity to serve you and your family in a near future.Cordially. The complaint has been investigated and resolved to the customers satisfaction. Always be sure to check a timeshare brokers licensing before you start working them, though. The Pacific time zone is also known as America/Los_Angeles. We contacted an attorney, and after a little time and some well spent money, we are under no obligation anymore and we no longer have an El Cid Timeshare! The rest was all wasted as our year was up and it does not roll into the next year. Stay away from it, I signed into it and has been a big mistake, it not worth a penny, they offer you thousand of dollars worth of vacations but in reality you can redeem just a few bucks for each trip and pay the rest out of pockets, USELESS. There arent Google reviews to speak of, nor do they have a BBB page, but their 3 stars on ComplaintsBoard with, is just a snapshot of what these issues are like. At El Cid Resorts timeshare presentation, vacationers are offered an El Cid timeshare points for sale package, being that they work with two rental companies: Phoenix Vacation Property Management and Platinum Exchange Services Corp. El Cid have gained a very bad reputation in timeshare matter, and there are a lot of complaints around several websites like Ripoff Report, Complaints board, Redweek, etc. Hotels near Cancun Riviera Maya Travel Inc. ENJOY A WORLD OF INFINITE REWARDS! ### Infinite Privileges - Platinum By the fourth day of our stay, it was significantly more humid in our room than outside. Contact us for a free consultation and full advice on your matter, our associates have several years experience in the timeshare help industry. Infinite privileges vacation club Review of Hotel Marina El Cid Spa & Beach Resort Reviewed July 20, 2018 via mobile Had a great time with kids at the resort. Our house keeper for our room was OLivia, she was amazing. We walked into the local tourist town via a road lined with mangrove, containing no walk paths. They lied saying the cruse we booked we could have gotten less then half what we had already paid. You can reach us for any assistance and request regarding reservations, maintenance fees and your membership at the following numbers 1 866 552 7320/1 866 611 1402 or via email at memberservice@elcid.com.mx. Overall the place is just OK. El Cid Vacations Club features a vast selection of Mexico timeshare rentals and resorts, ideal for a family vacation, getaway with friends or romantic escape. Contact us to receive a free timeshare exit consultation. No matter what time of day it is, that's something that is worth celebrating. The 425 area code is located in the Pacific timezone. 1. We knew what we were getting into when agreeing to it. Don't give up! Hotel Marina El Cid Spa & Beach Resort, Riviera Maya: "What are your experiences with Infinite." | Check out 29 answers, plus 8,593 reviews and 7,761 candid photos Ranked #18 of 46 hotels in Riviera Maya and rated 4 of 5 at Tripadvisor. We appreciate your positive comments regarding our pools, bars, grounds and food. However, we feel very fortunate that we got out from underneath the pack of lies we purchased. When I got home and unpacked, every single piece of clothing was damp from all the moisture in our room. Infinite privileges is the worst experience. Most didnt seem too interested in making our stay more enjoyable. Review tags are currently only available for English language reviews. I would like to offer you an apology if there was a misunderstanding about your room category. NOTE: our requests to get downgraded again was not even something they would allow AT ALL.2) You don't go to El Cid for sea-side experience. But when you try to book you are never able to do it; you have to make your reservation 1 year before and it is not sure that you are able to do it. Highly impressed.Miguel at the iguana pool bar was a great waiter he was attentive and friendly. El Cid Resorts Av Camarn Sbalo S/N Zona Dorada, 82110, Mazatln, Sin Phone: +1 (888) 733-7308 Reservations: +1 (888) 217-1183 Email: reserve@elcid.com.mx. ADVICE: don't always stick around the main pool.2) The grounds are very nice and not too large. New air service from San Francisco to Mazatln. He definitely went above and beyond! If you would like to read more complaints about El Cid Timeshare, visit our black list of timeshare fraud resorts. But signed up fof the infinite privileges club for 30 years. It would be awesome to have the opportunity to serve you again in a near future.Warm regards. We are using our program for the first time now in Oct and everything has been painless! When you book packages that are "free" there are still considerable booking fees. Taxi 34 min. I acknowledge that this consent may only be revoked by email notification to info@timeshareexitcompanies.com. we had to reserve at least 90 days in advance they used their "hightech" and showed us how "easy" was to use their program based in ponits, and at the end when we told the sales person that we could not afford it then they offered it as the best program for invest our money arguing that we could rent our points through them bacause as they have other resorts in Mexico they "need" those rooms for their Golf Tournaments celebrated in Mazatlan and conventions etc, (yeah right) also they told us that we could make some extra money renting some of our weeks because as "VIP" members we would have unlimited bonus weeks so we could rent them and make a profit (sure), if you want to use at least one of those weeks you have to call them and they will reserve it for you which means that you cannot use as many weeks as they said you coud do business with we have tried to contact them and my wife is a latin person so we have sent them messages in English and Spanish but they just ignore us, we are would like to take legal action agaist them but if we join we could do something better, I have investigated the names of the "big fishes" and I got two whom apparentelly are the owners, so Mr. Julio and Carlos Berdege if you know of these practices of your sales team you should do something otherwise you will have to go to Court one of these days, I will not stop until I get my money back and I will post my experience in every paga on line. Get an answer from Hotel Marina El Cid Spa & Beach Resort staff and past guests. Spent 5 days at Marina El Cid.The Good1) Many pools where one can always find deck chairs under umbrellas. Now they are planning to use their points to travel to different places around the world., ECVC Members for 15 years, have been visting and thoroughly enjoying their timeshare in El Cid Marina Mazatln.. Our sincere apologies for the delay in launching the new website. IvanBringas, Gerente at Hotel Marina El Cid Spa & Beach Resort, responded to this review, This response is the subjective opinion of the management representative and not of TripAdvisor LLC, Review collected in partnership with this hotel. To use our mobile site, please enable JavaScript. 10. Lies, lies, liesBlessed that we never have to go there again. We had a problem with the air conditioner and it was quickly resolved and we was promptly moved to a different room. Review collected in partnership with this hotel. So you either eat super early or eat at the Market, which is a buffet. I will share your kind words with Olivia, Miguel and, in general, all our staff. El Cid Vacations Club reviews 37 J JCarl of Palm. There are a few things you can do to try and exit this property youve been unfairly saddled with. This is the version of our website addressed to speakers of English in the United States. We dont imagine that we are the only ones to have been scammed by you in the past. Toggle navigation. If you still can't access el cid vacation club login then see Troublshooting options . Some have exit programs of their own that can assist you with a timeshare cancellation. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. *El Cid Vacations Club* (ECVC) offers a lifetime of vacation memories and experiences designed to enrich your quality of life! YOUR COMPANY ILLEGALLY LIED TO US to GET US TO PURCHASE THIS. By the end, I felt we had to run the gauntlet of people lined up to take money off us as we left the sales area. 3 best cities to live in Provence-Alpes-Cote d'Azur are Marseille, Aix-en-Provence, and Nice. It is our wish that you do return to Hotel Marina El Cid again in the future and grant us the opportunity to gain your preference, while at the same time demonstrating that we indeed do listen to our guests feedback. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Schedule your free, one-way transportationfrom the local International airport to our resorts located in Mazatlan, Cancun/Riviera Maya and Cozumel from your ECVC mobile app or by filling the web form. Tripadvisor performs checks on reviews. Dont go to their meeting. Can You Get Rid of an Exploria Timeshare? Many, many times over the last weeks and months we have spoken with, written to, and sent tracked letters to, various people who have not been able or willing to be truthful and take responsibility for the lies, misrepresentations, omissions of the salesmen who induced us to make this purchase. The Club is a . Area code 425 is located in Washington and covers Bellevue, Renton, and Redmond. 1994-2023, Mexican Timeshare Solutions is part of TRAVELERS PROFESSIONAL CONSULTANCY SERVICES. Always contact your resort or timeshare developer first before contacting a timeshare exit company. They dont receive a full copy to review and decide if they want to cancel within the 5 day rescission period. Thank you again for bringing your essential observations to our attention. We sincerely regret that your stay was not completely satisfactory, and would like to mention that your feedback will be taken as an opportunity for improvement. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. It is a pleasure to read that you have already become part of our Millionaires Club, and that make us feel also committed with your satisfaction. Our recommendations are the following low-cost resale platforms for anyone looking to get out of El Cid timeshare: Finding a buyer on one of these platforms on your own can save you the cost of hiring a timeshare resale broker. Around 2 miles. El Cid Real Estate; El Cid Vacations Club; Our Hotels. Thousands of people fall victim of this fraudulent resorts, but the good news is that there is a way out. To all of you, my wife and I went on vacations to the beautiful Cancun this past May 2013 and we were attending a Timeshare presentation at El Cid, where we were convinced to buy a membership but based on lies, we were offer that we could use our membership at any time and it will include airfare, activities, rental cars and a lot of more things, well let me tell you that we tried to use the membership and SURPRISE! I heard similar bad accounts and some nasty stories about post sale experiences, for those who bought. This will surely increase the credibility of your complaint. The staff was helpful and friendly. Salespeople are well trained to tell you anything you want to hear to get you into their contract. We have been going to ElCid for about 10 years now. . Taxes and fees that are shown are estimates only. Restaurants were pretty good. If you liked this article, please help us to share this information to more people in order to avoid more timeshare scamsvictims,how? View More. But signed up fof the infinite privileges club for 30 years. However, the tactics employed were just so underhanded. You can reach us for any assistance and request regarding reservations, maintenance fees and your membership at the following numbers 1 866 552 7320/1 866 611 1402 or via email at memberservice@elcid.com.mx, The Best Reef Diving and Snorkeling in the World. Set beachfront near Puerto Morelos, this all-inclusive resort features a modern design, three pools, a kids' club, a teens' lounge, a spa, 290 spacious suites, including two- and three-bedroom options, and the Mercado de Dolores, a unique experience that features seven different cuisine specialties. - El Cidoffers to resell a previously owned timeshare or take it over in trade. 3) It's a bit remote. They had already wasted 5 hrs of our time. This never happens. Highly impressed.Miguel at the iguana pool bar was a great waiter he was attentive and friendly. This is often the case when it comes to El Cid Vacations Club and El Cid Resorts. This was our first stay at Marina El Cid, but well be back! More than 30% population of Provence-Alpes-Cote d'Azur live in cities with quality of life more than 66/100. By providing my contact information I am giving TimeshareExitCompanies.com and its partners permission to contact me about this and future offers using the information provided including calls and text messages to my wireless telephone numbers. The bed mattress seemed to be old and had lost support. Our sincere apologies for the delay in launching the new website. The beach is not good, the smell and seaweed terrible. I hope to have the distinct pleasure in the future to personally demonstrate to you that we have taken decisive and proactive actions into those same concerns. We created this website with this in mind, and prioritize reviewing timeshare exit companies that treat people fairly and do not charge them until theyve actually helped them recover their investments. 5. My biggest complaint is that its supposed to be a family resort, but most of the dinner restaurants dont allow kids after 6 or 7. Still have questions or want to learn more about one of, ? They claim that these are more flexible than they were previously. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. We asked for aroma therapy and to fix a poorly working air conditioner, but only received the aroma therapy a couple times during the week (even after requesting numerous times), and air conditioner was never fixed. I heard similar bad accounts and some nasty stories about post sale experiences, for those who bought. Her smile and friendliness was welcomed and refreshing ..We have done time share sessions before and 90 minutes always turn into much more . Cordially. The staff was just ok. In addition, their parent company RCI has. He took excellent care of our friends, and my family as well. We sincerely regret that your stay was not completely satisfactory, and would like to mention that your feedback will be taken as an opportunity for improvement. Sorry! Infinity Privilege - Explore a world of infinite rewards! If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Contact Information 15147 N Scottsdale Rd # H-210 Scottsdale, AZ 85254-2199 Visit Website Email this Business (602) 395-1995 Want a quote from this business? Flexible & spans generations. Bay, US Jan 27, 2023 8:38 am EST Verified customer Failure to write contract as written During our time at ElCid resorts we were given a a sales pitch and decided to become millionaire members. Great place to go on vacation. A broker will do the work of finding a buyer for you. Prices are the average nightly price provided by our partners and may not include all taxes and fees. We should have walked out then. They are crafty liars and the laws in Mexico are so loose that they get away with it. El cid are beautiful resorts with locations in Mazatlan, Cancun and Cozumel. Zoom in to see updated info. Informacin detallada del sitio web y la empresa: smpsotomasyon.com, +902163767779 SMPS OTOMASYON | Plc, Kart, Servo Motor, Src, Panel Tamiri Overall the place is just OK. The beds in the rooms were prettt terrible, and the AC didnt work very well. Always be sure to check a timeshare brokers licensing before you start working them, though. Then relax and let us take care of the rest. Our ECVCShares Discount Program offers valuable discounts to you, our El Cid Vacations Club members, simply by showing your card! He took excellent care of our friends, and my family as well. Most of these unsatisfied customers have called El Cid Vacations Club and El Cid Resorts a scam. Thank you also for bringing to our attention all those details that can make to a most enjoyable experience. While it may seem impossible to break free from a timeshare company with fraudulent practices like El Cid, it isnt there are reputable exit companies out there that can help you sort out your situation. They are fairly limited, though, in that these guidelines dont necessarily speak to timeshare cancellation or deedback programs. NOTE: 90 minutes pitch is close to 3 hours.The Ugly1) upgrading to a sea view room and then the 6 trips and a full afternoon to 10PM fight with front desk management to get the problem fixed (Not kidding). Also, plenty of staff on hand to take poolside drink requests Note: we did travel in off season. Dear guestThank you so much for your recent stay at El Cid, and for your kind comments. Our 14 year old loved the slide and cliff diving, and we all enjoyed the volleyball, water aerobics, and games! Its legal name is El Cid Vacation Club S.A. de C.V. Haven't used the program so far. - Salesperson doesnt let their buyers know that they have 5 days cooling periods if they want to cancel. Since El Cid Resorts and El Cid Vacations Club do not appear to hold true to their contractual claims in most cases, looking into different avenues to exit your timeshare is probably the best idea in your situation. This business uses tools provided by Tripadvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one. El Cid Vacations Club is offering FREE transportation (One-way Only) from the local International airport to our resorts located in Mazatlan, Cancun/Riviera Maya and Cozumel View More ECVC Mobile App ECVC in your pocket! Cordially. You can learn more about why escrow is important on this page. Most didnt seem too interested in making our stay more enjoyable. Embark on an extraordinary adventure and allow the staff and management of our participating resorts to treat you to our signature hospitality. What did you do? The sale was done fraudulently and as such is invalid., Here are a few others from a website called Pissed Consumer, where El Cid has a, They take away your points you obviously cant use during the pandemic but still harass you for your maintenance fee.. They are BRUTAL. We really enjoyed our stay. Your words make us feel proud of our colleagues, and commited to keep delivering the quality that you and your family deserve.Warm regards. Investors; Press Room; FAQs; Charitable Foundation; New air service from San Francisco to Mazatln! In fact, when we looked into this timeshare company, we actually found more serious complaints and concerns. The staff was just ok. El Cid El Moro Beach Resort El Moros 25-story tower has ocean-view units and a dazzling pool with waterfalls. Had a great time with kids at the resort. My biggest complaint is that its supposed to be a family resort, but most of the dinner restaurants dont allow kids after 6 or 7. El Cid Resorts Av Camarn Sbalo S/N Zona Dorada, 82110, Mazatln, Sin Phone: +1 (888) 733-7308 Reservations: +1 (888) 217-1183 Email: reserve@elcid.com.mx. You lied. All rights reserved. An Archive of Our Own, a project of the Organization for Transformative Works Please see our partners for more details. Not trade in timeshares, not rental fees and not reimburse what you have paid them. We remain at your service. It is our wish that you do return to Hotel Marina El Cid again in the future and grant us the opportunity to gain your preference, while at the same time demonstrating that we indeed do listen to our guests feedback. They make you sign a paper in from of the interigators that you were not presured. 85 - 100. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. everywhere is accessible by walking.3) The steaks provided at the buffet restaurant (a real surprise).The Bad1) The "fine dining" restaurants. To use our mobile site, please enable JavaScript. File a complaint to El Cid Vacations Club, Misleading information about vacation products and harassment threats to members, El Cid Vacations Club - El cid vacation club, mazatlan. Should Mexican Timeshare solutions help you today? We're available at all times - wherever your journeys may take you. We had a problem with the air conditioner and it was quickly resolved and we was promptly moved to a different room. Sign In arrivia, Inc. d.b.a. Infinite Privileges is a total waste of money. How many other people have been scammed by this company? > Can You Get Out of a Diamond Timeshare? It would be awesome to have the opportunity to serve you again in a near future.Warm regards. With Visa Infinite Privilege, you can enjoy benefits like room upgrades, complimentary Wi-Fi and breakfast, late checkout, and more at over 900 Visa Infinite Luxury Hotel Collection properties around the world. 4. This is the version of our website addressed to speakers of English in Malaysia. 13 Follow these easy steps: Step 1. Also, you can contact with customer support and ask them for help. That said, you will have to figure out how to transfer the timeshare to the buyer on your own, which can be challenging. This is the first trip with less than excellent ratings in all areas. 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