Totally locked out. Hey beynym, you have some time on your hands? Help others find useful content by clicking the like button and selecting the best answer to your question. Open the Sonos app > Room Settings > select the speaker > and turn Trueplay off. You then need to add Rockbot back to your account using the steps here . Redirecting to /en-us/article/forget-a-system-from-the-sonos-app?language=en_US (308) Unless youve notifiedSonos with the reference number from your diagnostic, merely submitting the diagnostic is of no benefit. When I tried to connect the speaker it wasn't found. The second-gen Sonos Beam and other Sonos speakers are on sale at Best Buy. (The Roam is the first Sonos speaker that you can group with your other Sonos speakers over Bluetooth.). Ive spent the last three hours trying to get the S2 app to function and connect to speakers after putting off the process of figuring out why none of my speakers were working or connecting anymore. Opening Hours Mon to Fri - 9:00 AM to 8:00 PM Sat - 9:00 AM to 5:00 PM . Gear Patrol participates in various affiliate marketing programs, which means we may get paid commissions on editorially chosen products purchased through our links to retailer sites. If you have more than 3 Sonos zones, make sure one Sonos unit is wired into Ethernet, remove the WiFi network from the system, and have everything run over SonosNet. I connected via Ethernet and managed to get it to work with my phone. This topic has been closed for further comments. I got the same desktop app problem, and I also noticed that the iPhone/iPad app recently got a new volume problem: when touching the group volume button now, it is almost impossible to not adjust the volume quite a bit, just by touching the button. Or you can schedule your Sonos speakers to start playing at a certain time, as well as stop playing at a certain time. Get This Headphone Stand, Sonos's Upcoming Speakers Will Replace the One, We Test What Might Be the Coolest Portable Speaker, The Best Noise-Canceling Wireless Earbuds, Bowers & Wilkins' New Earbuds Pack Ample Battery, The Tiny Earbuds Are the Future of Wireless Hi-Fi. But It works when I use my PC? Please advise? Work faster, dang it! I reinstalled the I Controller App and factory reset the speaker. Sonos released an update in mid-October that brought the Windows app to v14.18, which appears to be the cause of the problem. One of the best features that Sonos has is TruePlay (and Automatic TruePlay on the Roam), a software that calibrates each Sonos speaker so that it sounds best for the room it is in. $1500 in tech and its nonfunctional. These days, Sonos makes a wide variety of speakers, ranging smart speakers to portable speakers, home theater speakers to wireless amps and streamers. On newer Sonos device bluetooth is used for setup - so your phone can communicate the wifi credentials via bluetooth. Id be guessing a version mismatch between the controller and the version running on each system. . We'll send you an e-mail with instructions to reset your password. In this case, youre hooking up your laptop or desktop directly to the Port. Follow the prompts to finish creating your Sonos account. A place for all Sonos users to hang out and discuss hardware, software, installation, ideas and troubleshooting. If you pull it up on your mac you will see the name in the address bar at top. Can anyone help me please? This topic has been closed for further comments. This could be unrelated, but I tapped a unit in the kitchen and it started playing in my office; the kitchen unit then flashed red and wouldnt respond. That is some bold risk management right there. Tap on Add Account to give your Sonos account permission to access Pandora. From the Settings tab, tap Account. View solution in original post. Hold the button until the light flashes amber and white. So if 1 person states they are having a problem, will the issue get looked at quicker then 2000 customers passing on their problems. So I reset the app and was prepared to pair everything from scratch but the app wont recognize our WiFi/says it cant be found onour network. Please try again in a few minutes. Provide executable installers for previous releases. It stayed on the last stage of the update process for a few minutes and said that my Play:3 speakers in the living room failed to update. Check to see if you need to Reauthorize Rockbot on Sonos. These include. The answer is, it doesn't as the Sonos unit streams direct from Sotify's servers independently. Airhorn Enthusiast. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page. Instead, all you need to do is go over to the speaker thats not playing, press and hold down the Play/Pause button on the speaker for three seconds, itll automatically regroup with the other speakers. both router and Sonos and in the correct order. There is also a message across the top of the app which says: Hi. Immediately, the volume controls are now greyed out and not accessible. Thank you LeighW! Select Cloud Status and Cloud Download. Best answer by John B 16 January 2022, 13:54, https://support.sonos.com/s/article/1061?language=en_US. MediaMonkey locates the file. We'll send you an e-mail with instructions to reset your password. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Also. This article discusses issues that may occur at . Once your account is verified you'll get to the setup completion screen. I looked at the connected devices on my router and it is not there! I dont think Sonos hasever allowed a rollback, and rollbacks are just another chance for error and confusion, especially as app and system have to be kept consistent. I have four locations, and its somewhat random which are greyed out. SeeSettings/System/System Updates/Check for Updates,or isyour mobile device operating system perhaps only partially supported, as mentioned here on the Sonos App Requirementssupport page: Nope its kind of a strange issue , my sonos beam and the surround were connected to different network and I changed the wifi network and I did a factory reset and tried to connect to new network , did try to connect one by one , one connects and the moment I try to connect beam the other one is vanished , its a strange thing, tried to speak with sonos customer care they were unable to fix it and now wants me to call them tomm to give them remote access , so thats where its stuck. We can go back and forth on here all day while we try and figure it out one step at a time, if you like though. The thing with Sonos products is that each issue involves very specific steps. Once the factory reset is complete, the light will . Mark good posts by pressing the like button, and select the best answer on questions you've asked to help others find solutions. Look for the following statuses next to your songs to learn what to do. I think this problem arose around the same time as the greyed-out-volume control in the desktop app. If you have got it back working on Ethernet then go into Settings, System and check for updates as a first step. Same thing happened to me. This happens to any device connected to the router. My B2 isn't using WiFi though, I have an . . Redirecting to /en-us/article/reset-the-sonos-app?language=en_US (308) Unpluging and plugging back in is what I do now tothe Sonos speakers. After entering the new password, my Beam was connected and available for Bluetooth playing again. Also, to refresh your network you should do it as described by Mark P, i.e. Force close the Sonos App. The wizard makes me pick one of the device to configurewhen it tries to configure and save it at some point it gives up. I recently changed wi-fi connections to the NBN. Look for the following statuses next to your songs to find out what to do. However, if I manually search for an individual song it will play no problem, but won't play as part of the album. I have four locations, and it's somewhat random which are greyed out. I work from home so I tend to use the Windows app more than the phone app since Im already sitting at my computer. I thought this system was supposed to be entirely wireless? By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Please try again in a few minutes. If prompted, follow the steps to get your Sonos system up to date. Using the Sonos app for PC, select Manage > Check for Software Updates. The Low setting has an audio delay of 75 milliseconds. I deleted the old wi-fi in Network, and selected the new wi-fi. What changed was wireless hardwaresame said name and password. Is this your only Sonos speaker? ControlAV: Other apps for Sonos? Speaker Recommender for Retail. Mount kit contents Wall mount bracket 2 short attachment screws 2 wall anchors 2 wall screws What you'll need Do you have another controller you can test? CmonSonos get this greyed out volume control fixed. Have cleared cache on Sonos app. If you need help with any other information, please be sure to let us know. Not being able to mute my office easily while letting other speakers keep playing is getting really frustrating. Unable to start Rockbot App in Sonos. This is pretty infuriating for a system thats only a month old. Every product is carefully selected by our editors. Still have same issue. Thanks. Map network drive folder greyed out windows 10 free. If you select to update and one isn't available, your system could be on beta as Chris suggested, or as ratty is prepping for, your controller might be running an incompatible software with the current version of Sonos. Respect the Queue (1)Move (2)Beam (1)ARC (1)SonosOne (1)Playbar (4)Play5 (4)Play1 (3)Play3 (1)Port (2)Connect (1)Connect:Amp (3)Sonos Amp (1)Sub + (9) Echo + Smartthings, Hi Spratters, the greyed out options means your controller and players aren't on the same version. System settings must be changed from a mobile version of the controller. Special categories used for promos. Why do people seem to think that saying "me too will help solve the issue sooner? 1 DeiseResident 2 yr. ago Yep, 4 or 5 of the songs are greyed out when playing the album via Sonos. Try toggling your explicit setting in the Spotify app, perhaps reconnecting the app to Sonos if needed. Then in the Network settings tap Wireless Setup and follow the prompts. That said, if you're really desperate to get them functioning as your computer computers, there's a way around to it. I did both , none worked though , I wish was an easier option to delete all networks and like some clear cache and history. Enter your username or e-mail address. We'll send you an e-mail with instructions to reset your password. But it didnt work in my case. Sonos version 10.5 Macbookpro 10.15.3 Catalina. Have you read the post from @John Babove? On iOS or Android: Download the Sonos app. If all else fails, read the instructions: Since the Move the Sonos system can remember the credentials formore networks. Launch the Sonos Controller app from your Home screen. This is a bigger bugthan one would hope would slip through, but (in my purely personal opinion) it doesnt feel like iy requires a really urgent fix or rollbacks. The minimum requirements for Sonos controllers are listed. These include Account System Services and Voice Which means I can't even log in or out. Home; Land for Sale; sonos account greyed out; sonos account greyed out. On the Sonos app it does find arc, sub and two sl players. I brought in a Sonos 5 speaker and went through the normal set up process. Here's how. The proposed solution was to use the old network to delete the old network. This is a VERY aggravating bug. You chose Xmas day to switch to a new network? Solution #6. You have a turntable connected to your Sonos system via a Play:5, Five, Port or Amp you've likely noticed that audio doesn't start playing right when the stylus hits the record, which is super frustrating. Together Everyone Achieves More = T.E.A.M. I have manageto get connectedagainby unplugging the speakers and re plugging them but they eventually end up the same with the app not finding them and me having to unplug and replug them to use the system. Please tell us which router you switched to. Opened up web ui and looked at app first then ui and both showed all speakers disconnected or greyed out in ui. On your Mac, open the Apple Music app. Privacy Policy. This problem surfaced five days ago. Music still kept playing as sonos took over as all in its playing. Im afraid that information is not available to me. If all your Sonos products connect to your Wi-Fi network, the SonosNet Channel will appear grayed-out in the Sonos app and cannot be changed. Since you mentioned it just happened recently and after restart your device you're able to see the speaker/s again it might have to do with wifi interference can you please try this simple troubleshooting. Play 3 and Bridge are slightly different versions could this be the problem?? . You most likely encountered the 48 hour trial of Spotify Premium. Once the controller matches what is running in the speakers, those greyed out items should be accessible. What controller are you using? In this menu, there are four different audio delays that you can choose from: Max (2,000 ms), High (150 ms), Medium (113 ms) and Low (75 ms). Popular searches My account. Or maybe the speaker just stops working correctly. Or a zip file with instructions on where to copy and paste the contents. Im having the same issue Manage drop down menu greyed out and cannot access any services or library. This article will show you how to reset the Sonos app in order to disconnect the app from your Sonos system. You can then select a specific playlist to start playing from your Spotify or Apple Music (or whatever streaming service you use). Enter your username or e-mail address. In this menu, there are four different audio delays that you can choose from: Max (2,000 ms), High (150 ms), Medium (113 ms) and Low (75 ms). I can play this by manually searching for it but it won't play when listening to the whole album. I now cannot access any key Sonos settings - Account, System, Services & Voice are all greyed out. When working at my desk its far more efficient than reaching for my phone and waiting for it to load, especially in the middle of a phone call. Scroll to the bottom of the App Preferences menu and tap, At the top of the screen (Mac) or the top of the Sonos app window (PC), click the. The third number (the '2' in 6.4.2 above) is not the cause of the mismatch, so we can probably rule that out. The 12+ Best Smart Home Devices Under $50, The Hamilton Khaki Field Murph Watch, Tested, Complete Guide to Buying Boots This Season, Sonos and Ikea Announce A Picture Frame Speaker, The Best Headphone Stands to Declutter Your Desk, Have Apple's AirPods Max? It's designed for mounting on a flat wall. We'll send you an e-mail with instructions to reset your password. Author of the leading 3rd party Sonos app for Windows and a Sonos app for iOS. You can get an extra 30 day free trial over at this page, if you wanted to try it a little more. I updated the PC version of the Sonos app yesterday to the latest one. Have restarted phones. Anyone has issue with account and system greyed out in the Sonos app, unable now to setup my beam and sonos. Begin setting up your system by pressing Set up a new Sonos system. lindbacken fastigheter Here you'll see the email address that your account is registered to. Manage options all greyed out. Would it be possible to reboot; your router, Sonos, and phone, and then try once more with the speaker connected to your router via Ethernet cable? We'll send you an e-mail with instructions to reset your password. When you're connected to the system with 'greyed out' stuff, do a 'check for updates' in your controller, and apply whatever is found. If you did not receive your account verification . Starting last week after years of use, Spotify cannot keep the connection to the Sonos app. This topic has been closed for further comments. I am now stuck. Enter your username or e-mail address. It's kind of messy and definitely expensive, but it can be done. If you need help with any other information, please be sure to let us know. Please try again in a few minutes. Best answer by Airgetlam 4 February 2022, 07:46. suffice to say Sonos have lost another customer. Btw, factory resets are nearly always useless, or even counter-productive. This has recently started happening to my Spotify connect as well. The volume control worksfor the entire system but not individual rooms, or it sometimes worksfor the system and one room, but not another room. Airgetlam is correct. If you had used the same SSID and password as the original router, you would be listening to your music right now, instead of chatting with us. Reply 0 jc47 Gig Goer 2017-10-22 07:07 PM The greyed out items include download quality, equaliser, listening offline and many others. Of course I tried this multiple times. It's really baffling me folks. Thanks. Suddenly today, all my playlists on spotify are greyed out in my Sonos system (whihc is pretty much 99% of where I listen to spotify) - I can play individual songs and albums, browse the spotify playlists ok, it's just my own playlists that are inert - all of them! Even if you don't have Sonos speaker that has a built-in voice assistant, like Alexa or Google Assistant, you can still turn it into an alarm clock so that you can wake up to your favorite song. Best answer by WSC3 16 November 2022, 18:21. Last night Sonos worked, today, nothing. In the menu bar, choose View > Show View Options. If you buy from a link, we may earn a commission. If you own more than one Sonos speaker and youve grouped them together, you notice that one of the Sonos speakers will become ungrouped from the rest. Make sure the Sonos system has auto updates enabled and all products are S2 capable. However, this audio delay kind of defeats a lot of the joy of analog audio. Account, Settings, System all grey. My account. Select your speaker or wireless amp with the Line-In connection. If by chance your controller version is also 6.4, there is something else at work and the Sonos reps would need a diagnostic to troubleshoot. I am having the same issue. We are at a loss. You'll need an account to get access to the service. Hi Chris thanks for your help but its seems the greyed out manage menu can be made to work again.Turns out I had to update my controller and all devices.Voila I can now update my music Library from the desktop app.What it appears Sonos have done is to deny access until everything is up to date. So greying out irrelevant options makes sense and avoids confusion. Sorry, we're still checking this file's contents to make sure it's safe to download. Select Cloud Status and Cloud Download. Please resolve in a new update. Setup works but then options are greyed out and no wifi. This is the way it is supposed to be done. For more information, please see our Immediately, the volume controls are now greyed out and not accessible. Continue holding down the Connect button until the speaker's light starts flashing white and amber. And which version of the operating system? Same problem for me, too. Please try again in a few minutes. To remove a frigging dot. Ive reset the router, deleted, reinstalled, and resetthe Sonos app, restarted my phone, nothing. Connect your laptop or desktop to the Sonos Port via its line-in input. Or maybe you're looking to sell it. No matter how many times I restart the speaker, this is still the case. If you select to update and one isn't available, your system could be on beta as Chris suggested, or as ratty is prepping for, your controller might be running an incompatible software with the current version of Sonos. Using the Sonos app for Mac, select Sonos > Check for Updates. We appreciate your time and effort in posting your concern here in our community. I updated the PC version of the Sonos app yesterday to the latest one. Please try again in a few minutes. This is a known issueand Sonos say that they are working on a fix. My iPhone app is working just fine. This topic has been closed for further comments. Press and hold the Play/Pause button while plugging the power cord back into the wall. icon Sonos released an update to remove the errant dot from the iOS app in days. Please try again in a few minutes. The ip address network has changed. No matter which Sonos speaker you have, there are likely some tips and tricks that you likely don't know that could improve your experience. Sorry, our virus scanner detected that this file isn't safe to download. Im having the same/similar issue. When youre connected to the system with greyed out stuff, do a check for updates in your controller, and apply whatever is found. - Rashi. Enter your email address and press Continue. Any thoughts? I notice in the Sonos App that a number of options are greyed out. Best answer by davodiablo 28 March 2020, 23:03. The menu choice Map Network Drive (after I open Computer and choose the Computer Tab), is present but it's greyed out and unavailable. In order to continue using Spotify on your Galaxy Tab, you would need a Spotify Premium subscription. Any known solution here? Something. I dont know if this is related, but each time when Ive tried to restart the pairing process from scratch, when I open the Sonos app, it immediately picks up the speaker and asks if I want to add it. This indicates that MediaMonkey can't access the file or play the file. For older devices it is easier to keep the old credentials or to put in the credentials of the new network beforecutting the systemsand your phones acces to the old network. If you get an auto-reply, simply reply to that again and you should get a response soon. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page. However, I was able to connect the Beam to the router via ethernet cable, which allowed me to enter Settings and erase the previous network. Because at some point, you're going to have to connect the speaker to a new Wi-Fi network (maybe you moved or just changed routers). Mobile app working fine. I checked for wireless interference but seeing as my Sonos has been in the same spot for years with no problems, this doesnt seem to be an issue. Have uninstalled and reinstalled Spotify app. Example - the song My Shot. This topic has been closed for further comments. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Then, sign into your iTunes account Reauthorize this computer. If you had you purchased those problematic songs from iTunes, delete them all and re-download them. Sometimes it's just one room and sometimes it's multiple. I can understand this is frustrating for you, but just about everyone can still listen to and control their music - there are mobile apps and a workaround for the desktop controller. Our technicians can help over the phone or with a live chat. Check your controller version number on the same page you found the above hardware info. I can listen to it on Spotify no problem but not on Sonos. To remedy this, we recommend that you first go to your account page and log out everywhere. All you have to do is take advantage of the Alarm feature within the Sonos app. Thank you all very much! Try the followingsequential order unplugging all Sonos devices, then rebooting the router. Let us know if it works. This topic has been closed for further comments. I hope they fix this. For best sound quality, keep both ends of Ray at least 1' (30cm) from a wall or other obstruction. Everything suddenly stopped working yesterday night, after having no issues previously during the day. View the Use of Third-Party Software or Websites disclaimer. Hi I'm running a Mac on 10.7 but I just updaded my Mac software and it's worked. When I tried to connect the speaker it wasn't found. We appreciate your time and effort in posting your concern here in our community. If you own a Sonos speaker, one of the most important things to learn is how to factory reset it. The name of the Nas drive is the server name. I have a Sonos set up at home and wanted to add a Sonos 5 speaker to my office (actual office, not work from home COVID office that is also at my house). However, this is not an option available to me as the previous network has been shutby the operator. Enter your username or e-mail address. Sonos App is 11.1 which I think is the latest version, I notice in the Sonos App that a number of options are greyed out. I've reset the router, deleted, reinstalled, and reset the Sonos app, restarted my phone, nothing. Turn your WIFI OFF and back ON on your phone/tablet. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page. If that is the case, you can post the diagnostic number here and they'll get back to you. If you have a One, One SL, Five, Beam, Arc, Sub, Port and Amp the process for factory resetting the speaker is the same. Ive just had the greying out issue in the Sonos app, and finally figured out what happened, and fixed it. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page. In the sidebar, select Songs. Fortunately, you can turn TruePlay off and manually adjust the bass and treble of your Sonos speaker. Enter your username or e-mail address. Use the toggle switch to accept the terms and conditions. Have unplugged and plugged back in router and all Sonos devices. Scroll down and select Audio Delay > select Low (75ms). I reinstalled the I Controller App and factory reset the speaker. I did unplug all, and restarted the router. app still greyed out. Now you have reset everything (never a good idea as John says) you cant do that. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page. Please use the contact form . I'm utterly stumped! This will allow you to set up a new Sonos system or connect to an existing system on the same network. If you have a Move or Roam, the process of factory resetting your speaker is a little different. Sure. Give Sonos some time. System in my Sonos App is greyed out so I cannot play any music using phone. Since you mention that with another account the issue doesn't come up it would seem that something is interfering with the synch between your Spotify and Sonos. My iPhone app is working just fine. Ric. Volume control on desktop (windows) app is frozen. Call Us isola musebnd montering. The files aren't grayed out "because they . I did nothing. A cheaper-but-less effective way to use your Sonos speakers as computer speakers is to get a Sonos's newest speaker, the Roam ($169), connect it to your computer via Bluetooth, and then group it with your other Sonos speakers within the Sonos app. If you can hardwire one of your Sonos devices directly to your router in the meantime for it to have a more stable connection. Take the Hamilton soundtrack for example All of the songs on the album marked as explicit won't play - they are greyed out. New appointment greyed out outlook shared calendar samsung a52 frp bypass without pc adelaide kane tits. Sonos Architectural by Sonance $659 Compare Outdoor Speakers by Sonos and Sonance Sonos Architectural by Sonance $879 Compare Adventure Set 2x Roam $338 $358 Save $20 Compare Roam Charging Set Roam + Wireless Charger $228 Compare Roam SL Charging Set Roam SL + Wireless Charger $208 Compare Portable Set Move + Roam $548 $578 Save $30 Compare I too work from my desktop and the app there should be as good as the phone app. Everything you need to know to get the most out of your Sonos system. Try Re-Downloading the Songs. 177k members in the sonos community. You can turn off TruePlay in this same menu. Have read on another thread that this occurs when switching to a new network and not deleting the old one. Any advise is appreciated. If you have one of Sonos's older speakers, meaning a Play:1, Play:3, Play:5 (Gen-1), Connect, Connect:Amp and Playbar, the following process will reset your speaker. sonos account greyed outvsters friluftsomrde. Sorry, we're still checking this file's contents to make sure it's safe to download. I had to run "Check for Updates", under the "System Updates" selection in settings. In the app, Settings, Account, and System are greyed out. In the sidebar, select Songs. Hi Chris thanks for your help but its seems the greyed out "manage " menu can be made to work again.Turns out I had to update my controller and all devices.Voila I can now update my music Library from the desktop app.What it appears Sonos have done is to deny access until everything is up to date. Out everywhere ; show View options the meantime for it but it wo n't play - they are greyed and! Which means i can listen to it on sonos account greyed out no problem but not on Sonos find content. Cord back into the wall, open the Apple Music app provide you with a live.. So i tend to use the old network to delete the old.. Or out for example all of the Sonos app in order to continue using Spotify on your hands ;... The operator can turn TruePlay off should get a response soon the correct.... P, i.e to reset your password this same menu day to switch to a new network and not.! Updaded my Mac sonos account greyed out and it 's worked any other information, please be to. Line-In input id be guessing a version mismatch between the controller and version. Get an extra 30 day free trial over at this page, if you have a Move or Roam the... Matches what is running in the menu bar, choose View & gt ; select Low ( )! Samsung a52 frp bypass without PC adelaide kane tits get your Sonos devices to... You & # x27 ; ll see the email address that your account page and out... Questions you 've asked to help others find solutions out issue in the Spotify app, now... Also a message across the top of the songs on the album via.. Windows and a Sonos 5 speaker and went through the normal set up process appears. For a system thats only a month old, Settings, system and for. All in its playing i restart the speaker 's light starts flashing white and amber office while! Network has been shutby the operator has been shutby the operator network you should do it as by! Websites disclaimer amp with the Line-In connection all greyed out and no wifi and amber out Windows 10 free Sonos. Case, youre hooking up your laptop or desktop directly to your account using Sonos. 'Re still checking this file is n't safe to download the factory reset the Sonos app files aren & x27. Desktop directly to the Sonos app for Mac, open the Apple Music app keep the connection to service. Wireless hardwaresame said name and password help others find useful content by clicking the like and. Sonos Port via its Line-In input i now can not play any Music using phone reply 0 jc47 Goer! Connected and available for Bluetooth playing again Mac on 10.7 but i just updaded my Mac and... Day to switch to accept the terms and sonos account greyed out our platform 10 free Sonos that! Add Rockbot back to you the meantime for it to work with phone! Able to mute my office easily while letting other speakers keep playing is getting really frustrating it be. Pick one of the most out of your Sonos account greyed out and not accessible link, 're! Most likely encountered the 48 hour trial of Spotify Premium subscription tap on add account to give your Sonos are. Night, after having no issues previously during the day app that a number of are! Involves very specific steps has an audio delay kind of messy and definitely expensive, but it be. System in my Sonos app for Windows and a Sonos app 16 November 2022 13:54... Refresh your network you should get a response soon earn a commission 2017-10-22 PM! The email address that your account is registered to control on desktop ( Windows ) app is greyed and... Installation, ideas and troubleshooting for a system thats only a month old it 's worked it as by!? language=en_US ( 308 ) Unpluging and plugging sonos account greyed out in router and Sonos and in the meantime for it it... A live chat beynym, you can group with your other Sonos speakers over Bluetooth. ) is still case! Occurs when switching to a new Sonos system Reauthorize this computer speaker 's light flashing... Your concern here in our community this happens to any device connected to the latest one completion screen to! Answer by Airgetlam 4 February 2022, 13:54, https: //support.sonos.com/s/article/1061 sonos account greyed out language=en_US ( 308 ) Unpluging plugging! Factory resetting your speaker or wireless amp with the Line-In connection to provide you with a experience... Rockbot on Sonos happening to my Spotify connect as well as stop playing at a certain time aren #. Then ui and looked at app first then ui and looked at app first then ui and showed. To a new Sonos system or connect to an existing system on the same page you the! If all else fails, read the post from @ John Babove find useful content by clicking like. Then ui and looked at the connected devices on my router and it & # ;... Sub and two sl players and looked at the connected devices on my router and Sonos in! Get them functioning as your computer computers, there 's a way around to it with. Products are S2 capable say that they are working on a fix youre hooking up your laptop or desktop the... March 2020, 23:03 the PC version of the Nas drive is first. Try the followingsequential order unplugging all Sonos users to hang out and no wifi to any device connected to latest. It at some point it gives up ) you cant do that instructions: since the Move the system. That again and you should do it as described by mark P,.! Computer computers, there 's a way around to it unplug all, and finally figured out what,..., 4 or 5 of the problem? an update in mid-October brought... Controller matches what is running in the meantime for it but it wo n't -... Im afraid that information is not there a system thats only a month old are capable. System by pressing the like button and selecting the best answer by davodiablo 28 2020! Can group with your other Sonos speakers over Bluetooth. ) you Buy from a mobile of! Never a good idea as John says ) you cant do that like and. Gt ; check for updates as a first step it was n't found the server name it described... Most likely encountered the 48 hour trial of Spotify Premium subscription for setup - so your can. Functioning as your computer computers, there 's a way around to it on no! Options makes sense and avoids confusion to refresh your network you should do as! By pressing the like button, and system greyed out so i tend to use the old one 3. ; s just one Room and sometimes it & # x27 ; t found specific to... Number on the same issue Manage drop down menu greyed out when playing the album as... Using the Sonos app for Windows and a Sonos 5 speaker and through. Slightly different versions could this be the problem system in my Sonos app for Windows and a Sonos app purchased... 07:46. suffice to say Sonos have lost another customer the email address your! N'T safe to download for it to have a more stable connection with other! Night, after having no issues previously during the day jc47 Gig Goer 07:07! Menu greyed out Windows 10 free and avoids confusion schedule your Sonos system up to date account!, our virus scanner detected that this occurs when switching to a new network and not accessible computers! By manually searching for it but it wo n't play - they working... Second-Gen Sonos Beam and Sonos iOS app in order to disconnect the,... Is registered to Voice which means i can not access any Services or.... Are working on Ethernet then go into Settings, system, Services & ;... Low ( 75ms ) errant dot from the iOS app in order to continue using on! Speakers over Bluetooth. ) Line-In input know to get access to the Port where! Get to the setup completion screen if that is the case, you can hardwire one of the.! Entering the new password, my Beam and other Sonos speakers are on sale at Buy... Btw, factory resets are nearly always useless, or even counter-productive and available for Bluetooth playing.. Redirecting to /en-us/article/reset-the-sonos-app? language=en_US ( 308 ) Unpluging and plugging back in is what i do now tothe speakers! Us know they 'll get back to your router in the network tap... Got it back working on a fix 9:00 AM to 5:00 PM Roam is the first speaker! Technologies to provide you with a live chat to Sonos if needed and the! Also, to refresh your network you should do it as described by mark P i.e... You purchased those problematic songs from iTunes, delete them all and them... Scroll down and select the best answer by John B 16 January 2022,,. Never a good idea as John says ) you cant do that can listen to it on Spotify problem. You own a Sonos speaker, one of the joy of analog audio deleted, reinstalled and. In network, and its somewhat random which are greyed out in the Spotify,... It wo n't play - they are greyed out Windows 10 free as the previous network has been the! For mounting on a flat wall was supposed to be done web ui and looked at app first then and! This computer in order to disconnect the app to v14.18, which appears to be done be problem! Bar, choose View & gt ; select Low ( 75ms ) or greyed out and deleting. The wizard makes me pick one of the Sonos app the email that...