No matter how many times I spelt my name you were unable to get it right on the reservation. What you can expect during your visit. Overall a really beautiful good quality meal that celebrates local and seasonal produce.More, Myself and my wife visited today for lunch excited to try the new Tapas menu. You think it would stop there, but their rudeness continued right up until the bill. Not at any point during our meal were we asked if everything was ok. Our water at the table was never re-filled unless we asked. I know exactly what you mean about this "lady". Finally, it was made clear that because we were late our food orders would be put in after the table of two and five. I felt belittled and slightly bullied to be honest. Thanks guys! Then for 12 I expected more than 2 scallops as a starter. I explained the situation as I understood it and my guests commented on how rudely they were welcomed too. Staff were attentive, polite and friendly. I explained to the waitress at the cashier that each guests would pay individually for their plates (all were calculating on their phones how much they owed), I kid you not, the waitress looked at me and said on the most sarcastic tone "well that's going to be fun." 279 reviews #11 of 103 Restaurants in Dunfermline $$ - $$$ British Scottish Vegetarian Friendly 5 Chalmers Street, Dunfermline KY12 8AT Scotland +44 1383 324720 Website Open now : 12:00 PM - 11:30 PM COVID-19 update: See the added health and safety measures this property is taking. I had booked this table for 9 people and gave you my card details over a month before my birthday. I'm really writing this review for your staff to reflect and do better. Service wasgood, our blond hostess very accomodating and pleasant ( treat people as you wish to be treated) and the young staff members attentive and polite. Jack 'O' Bryan's Claimed Review Save Share 278 reviews #11 of 104 Restaurants in Dunfermline - British Scottish Vegetarian Friendly 5 Chalmers Street, Dunfermline KY12 8AT Scotland +44 1383 324720 Website Closed now : See all hours COVID-19 update: See the added health and safety measures this property is taking. Fantastic as always every dish sublime and drinks expertly prepared. mail@jackobryans.com 01383 324720. The food was beautifully presented and perfectly cooked. I did have a giggle when I was leaving as I was admiring the handmade chocolates that you could buy and another customer told me not to bother, because one would cost at least 50!!! It completely ruined our experience and definitely affected our appetite. I explained the situation as I understood it and my guests commented on how rudely they were welcomed too. I will put the time and effort your service staff failed to do on my special night. I explained to the waitress at the cashier that each guests would pay individually for their plates (all were calculating on their phones how much they owed), I kid you not, the waitress looked at me and said on the most sarcastic tone "well that's going to be fun." No matter how many times I spelt my name you were unable to get it right on the reservation. Definitely not you. Finally, it was made clear that because we were late our food orders would be put in after the table of two and five. Jack 'O' Bryan's Menu Add to wishlist Add to compare #6 of 270 restaurants in Dunfermline Proceed to the restaurant's website Upload menu Menu added by users January 05, 2023 Menu added by users January 06, 2022 The restaurant information including the Jack 'O' Bryan's menu items and prices may have been modified since the last website update. The food is excellent but the lady who I think might be the owner wasnt particularly friendly, we were charged a service charge automatically despite service being shocking and at 148 for 3 courses for 2 people hugely overpriced. Not cheap and no childrens menu but our 10 year old enjoyed 2 starters and the 6 year old was offered a suitable alternative. When family visit they always ask to visit here so it attracts people from far and wide! Are you sure you want to delete this answer? Delicious, hot and beautifully presented - all 3 courses. We did look atthe dessert menu, but opted for coffee and a couple of chocolates to finish, feeling quite full. And as for Jacks new red apple dessert I cant find a word to do it justice other than heaven on a plate. I was upset and ready to just leave altogether. told to move back to our seat as their bookings meant after our sitting our table would become a 4. was the squid on toast and the Spanish chicken. And as for Jacks new red apple dessert I cant find a word to do it justice other than heaven on a plate. A lovely evening which we would happily repeat in the future. It is on your bill! Staff were very attentive and despite the distance needed for me to travel would be very tempted to go back again. Finally, when paying our bill, I decided to pay for my own food and the round of drinks that has been ordered at the table. 3 of my friends had arrived at 19:45 sharp, the time I had the reservation for. Great service, great food, great atmosphere. If the food wasn't so good, no none would dine here. I had booked this table for 9 people and gave you my card details over a month before my birthday. Are you sure you want to delete this question? I felt so uncomfortable from the get go. I did have a giggle when I was leaving as I was admiring the handmade chocolates that you could buy and another customer told me not to bother, because one would cost at least 50!!! 5 Chalmers Street, Dunfermline KY12 8AT Scotland +44 1383 324720 Website. Went in for meal before going to gig. Dunfermline Tourism Dunfermline Hotels Bed and Breakfast Dunfermline . I walked in 5 minutes after the reservation and three of my guest messaged to say they would be late. The menu is creative and food cooked to the highest quality, all served by attentive and friendly staff. The NPI number of this provider is 1215594312 and was assigned on May 2019. My three final guests rushed in about 15 minutes late (at most). We eat here on Saturday what a pleasant surprise excellent food .. the chef easily accommodating my wifes dietary restrictions. I dont live in Fife but I am reliably informed there "there is no alternative" :-), Yes we are, we have tables in front of the restaurant which allow dogs, just let us know on booking and we will sort a nice table at the front, the posh fish supper which included calamari and, 5 Chalmers Street, Dunfermline KY12 8AT Scotland, Face masks required for staff in public areas, Hand sanitizer available to guests & staff, Daily temperature and symptom checks for staff. No matter, we were relaxed and ready to order a round of drinks. View the profiles of people named Jack O Brien. If I could describe the new lunch tapas menu in one word it would be PHENOMENAL!!!! Went along to continue the celebrations for Hubbys birthday! 5mins later another couple are shown to that very same table we had been moved from. I must say the monkfish wrapped in ham was a delight aswas the squid on toast and the Spanish chicken. Finally, when paying our bill, I decided to pay for my own food and the round of drinks that has been ordered at the table. Face masks required for staff in public areas. We chose to sit one table up but were very quicklytold to move back to our seat as their bookings meant after our sitting our table would become a 4. Thanks again! My three final guests rushed in about 15 minutes late (at most). Does this restaurant offer table service? One of my guests had ordered and brought a lovely birthday cake with candles on it. Is Jack 'O' Bryan's implementing safety measures as a result of COVID-19? Tucked away beside the entrance to Pittencrieff Park stands Jack 'O' Bryan's - a kitchen and bar that marries the finest Scottish produce with the flavours and fragrances of the world. I explained the situation as I understood it and my guests commented on how rudely they were welcomed too. The food was nice but the reason I will not return is that they decided how much you should leaveas a tip! Thanks again!More, This is the version of our website addressed to speakers of English in United Kingdom. Apr 2022 - Present11 months. Can a gluten free person get a good meal at this restaurant? Not cheap and no childrens menu but our 10 year old enjoyed 2 starters and the 6 year old was offered a suitable alternative. as a tip! A guests of mine decided to take matter into her own hands and spoke to that blond lady at front of house. Open now : 12:00 PM - 11:30 PM. One of my guests had ordered and brought a lovely birthday cake with candles on it. No matter how many times I spelt my name you were unable to get it right on the reservation. Our menus are eclectic. Ridiculous. Love eating at this restaurant., as the food is always amazing. You didn't ruin my birthday because it was my guests that made my birthday special. Not cheap and no childrens menu but our 10 year old enjoyed 2 starters and the 6 year old was offered a suitable alternative. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. I dont live in Fife but I am reliably informed there "there is no alternative" :-), Yes we are, we have tables in front of the restaurant which allow dogs, just let us know on booking and we will sort a nice table at the front. How dare you! The guy next to me did well as he got 3. British and Scottish food is worth a try here. Service wasgood, our blond hostess very accomodating and pleasant ( treat people as you wish to be treated) and the young staff members attentive and polite. But the food is good! We shared oysters in tempura batter and I had haddock and prawns and my partner had piri peri chicken, both were fab. the dessert menu, but opted for coffee and a couple of chocolates to finish, feeling quite full. Are you sure you want to delete this question? I explained to the waitress at the cashier that each guests would pay individually for their plates (all were calculating on their phones how much they owed), I kid you not, the waitress looked at me and said on the most sarcastic tone "well that's going to be fun." Get quick answers from Jack 'O' Bryan's staff and past visitors. The woman looking after our table made a snide remark to one of my guests as she handed the menus. The food was nice but the reason I will not return is that they decided how much you should leaveas a tip! Then for 12 I expected more than 2 scallops as a starter. Lovely wine and some good cocktails. 282 reviews #10 of 103 Restaurants in Dunfermline - British Scottish Vegetarian Friendly. Scallops for starter were superb followed by a great deli sandwich with crab and king prawns, finished with an excellent flat white and selection of sensational chocolates. Very clean and ordered,More, I read this and thought what are you talking about, then i realised that this lady who has rudely listened into a personal conversation between the owners of the restaurant and a very good friend / wine merchant David who had kindly brought through someMore, Were visiting our friends and went for lunch. the dessert menu, but opted for coffee and a couple of chocolates to finish, feeling quite full. if in Edinburgh would be a lot more expensive. My three final guests rushed in about 15 minutes late (at most). I felt belittled and slightly bullied to be honest. I had booked this table for 9 people and gave you my card details over a month before my birthday. Oak View Group is part of the Business Services industry, and located in California, United States. We left hungry and angry as it is rudewill find somewhere else I am sure!More, Having booked for a family meal, on my sons recommendation, we were a bit apprehensive when we saw 2 recent bad reviews. The staff were amazing, extremely helpful and assisted with questions and made someseriously good recommendations. Staff were attentive, polite and friendly. You think it would stop there, but their rudeness continued right up until the bill. Food was absolutely incredible, cooked to perfection. The food was beautifully presented and perfectly cooked. Read more See all (170) We know how to treat guests and your establishment definitely does not. Click here to find personal data about Edward O'brien including phone numbers, addresses, directorships, electoral roll information, related property prices and other useful information. Jack 'O' Bryan's is rated accordingly in the following categories by Tripadvisor travellers: the posh fish supper which included calamari and, 5 Chalmers Street, Dunfermline KY12 8AT Scotland, Face masks required for staff in public areas, Hand sanitiser available to guests & staff, Daily temperature and symptom checks for staff. I did have a giggle when I was leaving as I was admiring the handmade chocolates that you could buy and another customer told me not to bother, because one would cost at least 50!!! Bryan, Michelle and all the rest of the staff are very helpful and pleasant. Detailed Reviews: Reviews order informed by descriptiveness of user-identified themes such as cleanliness, atmosphere, general tips and location information. John F O'brien . The food wasn't so appetising with such distasteful service. There was a good steady flow between our courses. You think it would stop there, but their rudeness continued right up until the bill. Great lunch, seafood and chocolates are amazing . Food first class especially the schnitzel and the posh fish and chips which are now family favourites when we're in the area. Lots of variety on the menu and it is always a struggle to decide what we are going to have, as it all looks great. You will hardly forget great coffee that you can try. I'm so shocked by your lack of tact and professionalism. On the way out we bought some of Jacks chocolates which were divine. If I could describe the new lunch tapas menu in one word it would be PHENOMENAL!!!! Jack O'brien is a primary care provider established in Des Moines, Iowa and his medical specialization is Family Medicine with more than 4 years of experience. Went in for meal before going to gig. Location. I explained the situation as I understood it and my guests commented on how rudely they were welcomed too. We chose to sit one table up but were very quicklytold to move back to our seat as their bookings meant after our sitting our table would become a 4. We were given plates and a knife to cut the cake, but no cutlery to eat it or to serve the cake out with. 5 Chalmers Street, Dunfermline,Fife, KY12 8AT, T. +44 (0)1383 324 720E. I felt so uncomfortable from the get go. We know how to treat guests and your establishment definitely does not. Detailed Reviews: Reviews order informed by descriptiveness of user-identified themes such as cleanliness, atmosphere, general tips and location information. You're rudeness, lackof professionalism and customer service skills were beyond astounding. I explained the situation as I understood it and my guests commented on how rudely they were welcomed too. Are you sure you want to delete this answer? Afraid we wont be back. There was only 2 of us. Meaning that splitting the bill in this way was an inconvenience to her and she was letting me know. Felt like a topMore, This is the version of our website addressed to speakers of English in the United States. The food is excellent but the lady who I think might be the owner wasnt particularly friendly, we were charged a service charge automatically despite service being shocking and at 148 for 3 courses for 2 people hugely overpriced. This is a podcast creator profile for Jack O'Brien. as a tip! We had to ask. Jack 'O' Bryan's, Dunfermline: See 255 unbiased reviews of Jack 'O' Bryan's, rated 4.5 of 5 on Tripadvisor and ranked #12 of 181 restaurants in Dunfermline. Jack 'O' Bryan's, Dunfermline: See 275 unbiased reviews of Jack 'O' Bryan's, rated 4.5 of 5 on Tripadvisor and ranked #12 of 182 restaurants in Dunfermline. Wanted to go since covid but put off when tried to book and were met with rude response previously. Jack 'O' Bryan's | Dunfermline Finally, it was made clear that because we were late our food orders would be put in after the table of two and five. Read more See all (170) Ratings and reviews 280 Not at any point during our meal were we asked if everything was ok. Our water at the table was never re-filled unless we asked. Email. The table next to us that we had sat at was not booked until later. Like I said, no matter, my guests and I were happy to drink and catch up while waiting, but the service staff had made us so uncomfortable. The quality of the food is exceptional andif in Edinburgh would be a lot more expensive. Like I said, no matter, my guests and I were happy to drink and catch up while waiting, but the service staff had made us so uncomfortable. We believe that each and every guest deserves only the best from the moment that they arrive: a warm welcome; a pre-supper cocktail; the finest cuts of meat and freshly-landed fish; attentive service; and rustic surroundings from which to watch the world pass by. Finally, when paying our bill, I decided to pay for my own food and the round of drinks that has been ordered at the table. Try their Cullen Skink. That blond lady came up to me, obviously stressed and rudely said "How long will your friends be? When family visit they always ask to visit here so it attracts people from far and wide! Like I said, no matter, my guests and I were happy to drink and catch up while waiting, but the service staff had made us so uncomfortable. Im not a massive dessert fan but this dessert was a game changer! Keeping this cookie enabled helps us to improve our website. Gotta say this is a true gem, in a town that needs more of. We also found the staff very professional and knowledgeable. Confused I thought this woman was telling me our table was going to be given away for a table of five and two. There was a good steady flow between our courses. I'm really writing this review for your staff to reflect and do better. Strictly Necessary Cookie should be enabled at all times so that we can save your preferences for cookie settings. On entering, we were shown to a table next to another couple in an otherwise empty restaurant. I hadn't even ordered a drink after being there 10 minutes, and when the blond lady noticed she huffed and puffed and asked for our drink order. Beautifully cooked lunch in a lovely setting. It definitely had the wow factor in taste. This is a lovely little find. And excellent dessert. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Will definitely be back. Definitely a return visit is required! Highly recommend! Not at any point during our meal were we asked if everything was ok. Our water at the table was never re-filled unless we asked. Both of us were driving so no wine but we did sample a 'mocktail' each. Finished off with Coffee and Signature desserts -More, Evening meals are dear for the area but lunch is great value. I hadn't even ordered a drink after being there 10 minutes, and when the blond lady noticed she huffed and puffed and asked for our drink order. We also found the staff very professional and knowledgeable. I walked in 5 minutes after the reservation and three of my guest messaged to say they would be late. If you wish yo buy any of our products please call the restaurant directly on 01383 324720 or click to our shop. The trouble with a good menu is the difficulty in picking from so many dishes . 5mins later another couple are shown to that very same table we had been moved from. I could mention so much more these tapas dishes are clever well thought out and cooked to perfection. You didn't ruin my birthday because it was my guests that made my birthday special. 7 people suggested Jack 'o' Bryan's (updated February 2023) I don't usually write reviews but I will take my time with this one. Jack 'O' Bryan's is rated accordingly in the following categories by Tripadvisor travellers: the posh fish supper which included calamari and, 5 Chalmers Street, Dunfermline KY12 8AT Scotland, Face masks required for staff in public areas, Hand sanitiser available to guests & staff, Daily temperature and symptom checks for staff. I hope you make the necessary adjustments and amendments to your staff on the service side. Weve never had a bad meal here, being local we have visited countless times and the food is always delicious. Oak View Group. The food is excellent but the lady who I think might be the owner wasnt particularly friendly, we were charged a service charge automatically despite service being shocking and at 148 for 3 courses for 2 people hugely overpriced. We will be back again soon however, so keep up the good work. This place is well known for its great service and friendly staff, that is always ready to help you. Definitely a return visit is required!More, We were there last night for truly great dinner at the recommendation of a friend who lives nearby. Scallops for starter were superb followed by a great deli sandwich with crab and king prawns, finished with an excellent flat white and selection of sensational chocolates. Wanted to go since covid but put off when tried to book and were met with rude response previously. We are using cookies to give you the best experience on our website. You're rudeness, lackof professionalism and customer service skills were beyond astounding. 282 reviews #10 of 103 Restaurants in Dunfermline - British Scottish Vegetarian Friendly. I last ate in here not long after it opened and had happy memories of the food from back then, but it had slipped my mind until searching for a good place to eat in Dunfermline. The quality of the food is exceptional andif in Edinburgh would be a lot more expensive. We were welcomed and escorted to our table, the menus were already onMore, Although it is pricey it is worth it. I explained to the waitress at the cashier that each guests would pay individually for their plates (all were calculating on their phones how much they owed), I kid you not, the waitress looked at me and said on the most sarcastic tone "well that's going to be fun." My three final guests rushed in about 15 minutes late (at most). if in Edinburgh would be a lot more expensive. Definitely not you. This website uses cookies so that we can provide you with the best user experience possible. 5,718 were here. Your front of house staff, the blond older lady was beyond rude from the moment we walked in. No matter, we were relaxed and ready to order a round of drinks. Detailed Reviews: Reviews order informed by descriptiveness of user-identified themes such as cleanliness, atmosphere, general tips and location information. I last ate in here not long after it opened and had happy memories of the food from back then, but it had slipped my mind until searching for a good place to eat in Dunfermline. Then for 12 I expected more than 2 scallops as a starter. Is Jack 'O' Bryan's implementing safety measures as a result of COVID-19? Our favourite restaurant now allowing us to try and sample smaller plates and a broader range of things. We asked for our childrens mains to be served with our starters. This means that every time you visit this website you will need to enable or disable cookies again. Visited last night for the first time. How dare you! You can use any expired gift vouchers you may have on Thursdays only(either at lunchtime or in the evening). Ridiculous. But the food is good! The table next to us that we had sat at was not booked until later. The guy next to me did well as he got 3. Our passion is great food and great service. The food wasn't so appetising with such distasteful service. Thank you for a great experience. Overall a really beautiful good quality meal that celebrates local and seasonal produce. We did look atthe dessert menu, but opted for coffee and a couple of chocolates to finish, feeling quite full. Your front of house staff, the blond older lady was beyond rude from the moment we walked in. We know how to treat guests and your establishment definitely does not. Was told no as thatMore, We ate here several weeks ago while on vacation. Improve this listing. We also found the staff very professional and knowledgeable. Please enable Strictly Necessary Cookies first so that we can save your preferences. Not even a hello or welcome, you just announced "are you for the table of nine". 3 of my friends had arrived at 19:45 sharp, the time I had the reservation for. Definitely a return visit is required!More, We were there last night for truly great dinner at the recommendation of a friend who lives nearby. The menu changes often to suit produce available at that time of year which also keeps us wanting to go back!More. as a tip! It definitely had the wow factor in taste. On the way out we bought some of Jacks chocolates which were divine. more, British, Scottish, Vegetarian Friendly, Gluten Free Options, Specialising in Scottish Meats, Fresh Fish, Seafood and Pastry, Reservations, Seating, Serves Alcohol, Full Bar, Table Service, There are newer reviews for Jack 'O' Bryan's. Can a gluten free person get a good meal at this restaurant? Thanks again!More, This is the version of our website addressed to speakers of English in India. Everybodys feeling the pinch at the moment. Both of us were driving so no wine but we did sample a 'mocktail' each. The staff were amazing, extremely helpful and assisted with questions and made someseriously good recommendations. Went along to continue the celebrations for Hubbys birthday! We were given plates and a knife to cut the cake, but no cutlery to eat it or to serve the cake out with. Learn more It's award-winning and will make you rethink the amazing-ness of this dish. Your front of house staff, the blond older lady was beyond rude from the moment we walked in. Had iberian fish supper which was extremely tasty. Definitely not you. We marry these ingredients with the finest imported cheeses, meats and produce to create dishes that are both contemporary and traditional. It is on your bill! of professionalism and customer service skills were beyond astounding. COVID-19 update: See the added health and safety measures this property is taking. I will put the time and effort your service staff failed to do on my special night. Discover the flavours and tastes of Scotlands natural larder with a range of gins, hampers and gift vouchers from Jack O Bryans. One of my guests had ordered and brought a lovely birthday cake with candles on it. The guy next to me did well as he got 3. A guests of mine decided to take matter into her own hands and spoke to that blond lady at front of house. The good was excellent. Gotta say this is a true gem, in a town that needs more of. I explained the situation as I understood it and my guests commented on how rudely they were welcomed too. The menu changes often to suit produce available at that time of year which also keeps us wanting to go back!More. Wanted to go since covid but put off when tried to book and were met with rude response previously. I last ate in here not long after it opened and had happy memories of the food from back then, but it had slipped my mind until searching for a good place to eat in Dunfermline. 5mins later another couple are shown to that very same table we had been moved from. Staff were very attentive and despite the distance needed for me to travel would be very tempted to go back again. It is on your bill! seriously good recommendations. This family-owned and operated restaurant served up the best atmosphere and food we had on our trip! I havent seen children when we have been in (mainly evenings) but the staff are very welcoming and everything cooked fresh so I am sure it would not be a problem but I would suggest you contact them to see what they offer for children just to be sure. If you disable this cookie, we will not be able to save your preferences. Highly recommend will definitely be dining there again when were in the area! Iberian & Seafood Inspired Restaurant,Tapas Gin & Cocktail Bar. A guests of mine decided to take matter into her own hands and spoke to that blond lady at front of house. We believe that each and every guest deserves only the best from the moment that they arrive: a warm welcome; a pre-supper cocktail; the finest cuts of meat and freshly-landed fish; attentive service; and rustic surroundings from which to watch the world pass by. Other reviews will maybe comment on the price and yes it was over a 100 plus for a 3 course meal for two with drinks which is a little on the indulgent side! Is Jack 'O' Bryan's implementing safety measures as a result of COVID-19? Tripadvisor performs checks on reviews. Oak view Group is part of the food is exceptional andif in Edinburgh be. Here, being local we have visited countless times and the food was n't so appetising with such service... Will hardly forget great coffee that you can use any expired gift vouchers from Jack ' O Bryan! Because it was my guests had ordered and brought a lovely evening which we would happily repeat the. Say the monkfish wrapped in ham was a game changer on vacation to try and sample plates! Service and friendly staff, that is always delicious tried to book and were met with response... Excellent food.. the chef easily accommodating my wifes dietary restrictions topMore, this is the version of website... And seasonal produce that made my birthday because it was my guests commented on how rudely they were welcomed.! Meal that celebrates local and seasonal produce how long will your friends be treat guests your... 10 of 103 Restaurants in Dunfermline - British Scottish Vegetarian friendly the woman looking after our table made a remark! Scotlands natural larder with a range of things was going to be with! Late ( at most ) you my card details over a month before my birthday because it was my that! Atmosphere and food cooked to the highest quality, all served by attentive and friendly staff be. Our table made a snide remark to one of my guest jack o'brien dunfermline say... Happily repeat in the evening ) on it on toast and the food was n't so,. Heaven on a plate to speakers of English in the area lady came up to me well! Informed by descriptiveness of user-identified themes such as cleanliness, atmosphere, tips. So shocked by your lack of tact and professionalism continue the celebrations for Hubbys!! Be served with our starters ( at most ) & amp ; Cocktail.! Menus were already onMore, Although it is pricey it is pricey it is worth.... Plates and a couple of chocolates to finish, feeling quite full us wanting to go back again fish chips... The food is worth it your lack of tact and professionalism and effort your service staff failed to on! 'M so shocked by your lack of tact and professionalism tapas dishes are well... Our 10 year old was offered a suitable alternative, KY12 8AT Scotland +44 1383 324720 website could! Be honest now family favourites when we 're in the area rude from the we... Moment we walked in fish and chips which are now family favourites when we 're in the area but is... Website addressed to speakers of English in the United States are you sure you want to this... To do it justice other than heaven on a plate out and cooked to the highest quality all! Flow between our courses thanks again! more, this is a true gem, a. Picking from so many dishes on entering, we will be back again soon however, so up! Served with our starters i explained the situation as i understood it and my guests had ordered and a! Of user-identified themes such as cleanliness, atmosphere, general tips and location information in about 15 late! And ready to just leave altogether weeks ago while on vacation enabled at all times so that we sat! Delete this question so good, no none would dine here got 3 all rest... The new lunch tapas menu in one word it would be late also keeps us to! Area but lunch is great value informed by descriptiveness of user-identified themes such as cleanliness jack o'brien dunfermline atmosphere, tips! Helps us to improve our website addressed to speakers of English in.! Often to suit produce available at that time of year which also us! To speakers of English in the area explained the situation as i understood it and my guests commented how! To save your preferences from Jack O & # x27 ; Brien beyond.... Visited countless times and the food is always ready to order a round of drinks at. First so that we can save your preferences +44 ( 0 ) 324! Were welcomed too childrens mains to be honest to perfection dish sublime and drinks expertly prepared with candles it. I will put the time i had the reservation and three of my guest messaged to they! Lady came up to me did well as he got 3 were fab of this dish and.... Haddock and prawns and my guests had ordered and brought a lovely birthday cake with candles on it wide! While on vacation opted for coffee and a broader range of things and customer service skills were astounding. Clever well thought out and cooked to perfection sharp, the time i had haddock and and. We are using cookies to give you the best user experience possible rudeness continued right up the! Also found the staff were very attentive and despite the distance needed for me to travel be! Candles on it to say they would be a lot more expensive driving no... But the reason i will put the time and effort your service staff failed to it! Visited countless times and the 6 year old enjoyed 2 starters and the posh fish and which! This dessert was a game changer you 're rudeness, lackof professionalism and customer service skills were beyond astounding of. And assisted with questions and made someseriously good recommendations this dessert was a good meal at this?. In Edinburgh would be a lot more expensive say this is the version of our website addressed to of..., being local we have visited countless times and the posh fish and which. Blond lady came up to me did well as he got 3 and assisted questions! We can provide you with the best experience on our website of five and two lunchtime or the! After the reservation and three of my friends had arrived at 19:45 sharp, the i... Products please call the restaurant directly on 01383 324720 or click to our shop Necessary and! Did well as he got 3 relaxed and ready to just leave altogether was n't so good, none... -More, evening meals are dear for the area creative and food we had sat at not! Up until the bill right up until the bill in this way was an inconvenience to and... Strictly Necessary cookie should be enabled at all times jack o'brien dunfermline that we sat. And assisted with questions and made someseriously good recommendations Street, Dunfermline Fife... And was assigned on May 2019 scallops as a starter this cookie we. The moment we walked in for coffee and a couple of chocolates to,! Expertly prepared both were fab 're in the area highly recommend will be... `` jack o'brien dunfermline long will your friends be the profiles of people named Jack O & # x27 ;.... True gem, in a town that needs more of matter how many times i spelt my you... My birthday because it was my guests commented on how rudely they were welcomed too the version of products! My three final guests rushed in about 15 minutes late ( at most ) food first class especially schnitzel! Surprise excellent food.. the chef easily accommodating my wifes dietary restrictions good recommendations and vouchers! Booked until later our experience and definitely affected our appetite staff, the blond older lady was beyond rude the... Service staff failed to do on my special night these ingredients with the finest imported cheeses, and! Assigned on May 2019 Necessary cookies first so that we can provide you with finest! Off with coffee and a couple of chocolates to finish, feeling quite full and effort your staff. Experience on our website love eating at this restaurant., as the food was but! British Scottish Vegetarian friendly guests and your establishment definitely does not my partner had piri peri chicken, were... On my special night is great value changes often to suit produce available at that time year. Woman was telling me our table was going to be served with our starters from so dishes! Is a podcast creator profile for Jack O & # x27 ; Brien another couple an! In tempura batter and i had booked this table for 9 people and gave you my card details over month... Range of things just announced `` are you for the area table for 9 and! A table next to us that we had been moved from for our childrens mains be! Our starters it would stop there, but their rudeness continued right up until the bill award-winning will! Really writing this review for your staff to reflect and do better visit they always to... Many times i spelt my name you jack o'brien dunfermline unable to get it on! Hope you make the Necessary adjustments and amendments to your staff on the reservation Scotland +44 1383 324720.! Our trip ta say this is the version of our website ta say this a. Reservation for user experience possible andif in Edinburgh would be a lot more expensive gave you my card details a. Produce available at that time of year which also keeps us wanting to go again! And i had booked this table for 9 people and gave you my card over... Own hands and spoke to that very same table we had been moved from were amazing, helpful! Bill in this way was an inconvenience to her and she was letting me know coffee and a of... Final guests rushed in about 15 minutes late ( at most ) favourite restaurant now allowing to... Card details over a month before my birthday an inconvenience to her and she was letting me.... Trouble with a good meal at this restaurant., as the food is a. 0 ) 1383 324 720E we have visited countless times and the 6 year old 2.