Post by The Mini Raptor Wed Nov 28, 2018 12:38 pm. Aftermarket on-board diagnostic devices may interfere with various vehicle systems including Vehicle Health Report and 911 Assist. SUVS & CROSSOVERS. by ember1205 Sat Jul 04, 2015 8:56 am, Post by jsydnor Tue Apr 21, 2020 12:28 am, Return to Configuration and Programming, Powered by phpBB Forum Software phpBB Limited, Car configuration discussions and experience sharing. Anyone have any suggestions for a fix that will save me a little money? I put the old MyFord Touch back in, and everything works properly, including 911 Assist, with no codes stored in the MyFord Touch APIM. . Do not ask for help in PM. Contact Us - It's easy! Does anyone know if the RCM As Built data needs to be changed, in order for 911 Assist to work with the Sync 3.4 system, and what those changes need to be? Aftermarket Products, Reviews & Installation, Suggestions, Comments & Questions about the Forum, Do Not Sell or Share My Personal Information. i am the same as you just a forscan user still learning . My wife got this message this morning on my 2013 Escape, was wondering anyone get this before on their Flex, and if so what was the fix? Can anyone suggest what I need to do to have this matter fixed? 911 Assist doesn't work with the new 3.4, but does with MyFord Touch. Does anyone know if the RCM As Built data needs to be changed . Members can start their own topics & subscribe to topics by Waldo Fri Jul 10, 2015 7:54 am, Post See if it's turned on. My wife's 2013 Flex Limited AWD has started throwing errors about the 911 Assist being disabled, the car turning off Traction Control, the audio dies out then comes back when it wants, and then the car is nice enough to tell her that it was in an accident, it needs to go to the dealer, and there's a specific button press sequence that she'll need I recently enabled my trailer brake control module using the OBDLink MX and forscan. The APIM now stores 2 codes related to communication failure with the RCM, and invalid data from the RCM. 911 Assist fails regardless of if a phone is paired or not. I had the same experience. Not as built and selected rear view camera incorrect value or not configured and it resolved my issue, Diagnostics and Maintenance using FORScan. Post images of the scan with all the faults and strategies. Build & Price. 911 Assist doesn't work with the new 3.4, but does with MyFord Touch. The message pops up every time i turn my truck on. Received 17 Likes on 16 Posts. by reyyer Sun Jun 20, 2021 11:59 am, Post S1 . Functionality was great with SYNC. I know I can try a master reset as well. The APIM now stores 2 codes related to communication failure with the RCM, and invalid data from the RCM. by bill32399 Fri Jul 10, 2015 7:48 am, Post by adamjeeps Fri Jul 03, 2015 8:18 pm, Post Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service. Top. Post I just upgraded MyFord Touch to Sync 3.4 in my 2011 Ford Edge. While in there I cleared all DTC's and changed the backup camera from European format to North America. Re: 911 Assist not operational. Do Not Sell or Share My Personal Information -, By logging into your account, you agree to our. Thank you. . At the same time, I lose all stereo and phone communications through the system (it's grayed out). it stays off until the next time i turn the truck on. Please register or login to enable Dark Mode. Contact Us - Has anyone experienced this same issue and figured out the fix? MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as: No Profanity or inappropriate defamatory remarks, No Personal Identifying information (e.g., customer phone number or email), No Competitor references (e.g., another brand or dealership), Dangerous behavior (e.g. What is part number for this unit if anyone knows or what is it exactly called? Skip To Content Ford Logo Menu display menu close menu. Press OK . A confirmation message will appear briefly: " 911 Assist ON ." Are reviews modified or monitored before being published? I recently enabled my trailer brake control module using the OBDLink MX and forscan. The vehicle must have battery power and be located in the United States, Canada, or in a territory in which 911 is the emergency number. Has anyone experienced this same issue and figured out the fix? Before SYNC can make a 911 call: There are two resources to help you identifyyour vehicle's SYNC generation: The vehicle's electrical system (including the battery), the wireless service provider's signal, and a connected mobile phone must all be available and operating for 911 Assist to function properly. This site and the content appearing on this site is independent of Ford Motor Company. I had an issue with sync once in f150 where Bluetooth wouldn't connect even when phone said it was. Advertising - Some features may be locked out while the vehicle is in gear. 2015 - 2020 Ford F150 - 911 Assist not operational - I recently enabled my trailer brake control module using the OBDLink MX and forscan. by reyyer Sun Jun 20, 2021 12:06 pm, Post I posted on the Escape forum this morning with no reply so far. While in there I cleared all DTC's and changed the backup camera from European format to North America. Top. *Dont drive while distracted. 911 turned back on. by reyyer Sat Jun 19, 2021 11:23 pm, Post Vehicle: Ford f-150 2.7L Supercab 2016. New 2023 Ford Bronco 2 Door Shadow Black for sale - only $41,101. What happens when you try to use 911 Assist, and do you receive an error message? Or, is that simply not true? I The audio stopped working due to a 911 assist fault. Ford personnel and/or dealership personnel cannot modify or remove reviews. Its free and only takes a minute, Return to Audio, Navigation System & Related, Powered by phpBB Forum Software phpBB Limited. by Steveturbo Wed Feb 17, 2016 6:01 pm, Post by Ecmbuster Sun Jun 20, 2021 12:55 pm, Post by bill32399 Wed Feb 17, 2016 9:14 pm, Post Do Not Sell or Share My Personal Information -, By logging into your account, you agree to our. 911 assist not operational no audio . The Ford Edge Forumis not affiliated with, sponsored, endorsed, licensed or approved by Ford Motor Company. Its free and only takes a minute, Return to Audio, Navigation System & Related, Powered by phpBB Forum Software phpBB Limited. S Sounds like time for a master reset and I need to upgrade to the latest vers of MFT snyc from the end of last year for both cars anyway. by Steveturbo Wed Feb 17, 2016 6:12 pm, Post The RCM is on-line with no faults recorded. by ember1205 Fri Jul 03, 2015 6:49 pm, Post The RCM is on the list, as well, but no codes present. Anyone have any suggestions for a fix that will save me a little money? Manage Preferences - 2. my outside temperature is not displayed any more. I recently switched to a Droid phone and I now wish I was still using my Windows phone. Top. ". While in there I cleared all DTC's and changed the backup camera from European format to North America. 1. the message " warrning! Pulled the fuse for it and it connected again. register to join our community MC-10127406-9999.pdf Affected Component: AIR BAGS Summary Some 2017-2018 Fusion/MKZ vehicles built on or before 27-Oct-2017 may exhibit an illuminated airbag lamp and/or SYNC 911 assist not. Press the Arrows to move through the menu to SYNC Apps. Software scanner for Ford, Mazda, Lincoln, Mercury vehicles, Post Tuxedo black FLEX vista roof 18"Ford wheels. Got it once or twice, think I repaired my yuky Windows phone and voila. If you shop at Amazon.com (for anything), use this link to support FordFlex.net! 2016 Explorer Limited - 911 Assist Not Operational | Ford Explorer - Ford Ranger Forums - Serious Explorations The #1 Ford Explorer enthusiast resource for over 25 years! I have a question I know my car isnt a f-150 but I have 2010 sync system in 2006 explorer fully functional. by Tinchnick Wed Feb 17, 2016 6:06 pm, Post I never had any issues with my Windows phones either. Manage Preferences - The message pops up every time i turn my truck on. Maybe you'll get lucky and the APIM is the problem. I have been having this problem since i did my Sync 3 conversion. Press the PHONE hard button. Cookie Policy - Enable 911 Assist - Option 1. Feb 8, 2017 I have a 911 Assist Fault message and the entertainment unavailable is showing. Sign up for a new account in our community. by ember1205 Fri Jul 03, 2015 8:35 pm, Post Privacy Statement - Use voice-operated systems when possible; dont use handheld devices while driving. by rschildwachter Mon May 14, 2018 5:30 pm, Post I'd like to help! This site and the content appearing on this site is independent of Ford Motor Company. by reyyer Sun Jun 20, 2021 1:53 pm, Post So you want Ford to fix your issue via email? I saw somewhere that I had to bring this up with my dealer in order to get the extension applied to my vehicle? Currently have 48k miles on the truck. It also fails even if I turn 911 Assist off in the Settings menu. by adamjeeps Sat Jul 04, 2015 6:39 am, Post My 2011 ford edge limited is saying my 911 assist is not operational. All the upgrade parts are Ford parts, and the seller programmed the VIN into the new Sync 3 APIM and configured it for this Edge. I will take it in to the dealer when they get the rain sensor part in that they need to fix. I just upgraded MyFord Touch to Sync 3.4 in my 2011 Ford Edge. i have to tap close. By by Steveturbo Mon Jul 06, 2015 6:42 pm, Post 911 Assist is turnedoff by default. by ember1205 Mon Jul 06, 2015 5:31 pm, Post Tjm623 Group: Edge Member Topic Count: 8 Post Count: 359 Joined: 08/04/2016 still have not been able to figure out a solution. My 2011 ford edge limited is saying my 911 assist is not operational. Dealer couldn't get the car to throw any errors when they were driving it around on Monday. She also said last week the audio went out one time and came back when the car was restarted. These systems may become damaged in a crash. I updated the software to the newest version and the 911 assist Ford Have Ford questions? Now there's a company that has been in the news lately. Serious question. Each time you turn on your vehicle, this feature will remind you that 911 Assist is Off with the message: SYNC has connected your phone and is reminding you that 911 Assist is set to off., You'll see the confirmation message, "911 Assist OFF. Ah, GM. While driving it the audio popped on for about a min then went back to entertainment unavailable Ford Mechanic: Shawn Few try this MASTER RESET I will have her do a hard reboot of her phone. Performance Upgrades - Maintenance - Modifications - Problem Solving. Terms of Service - We are a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for us to earn fees by linking to Amazon.com and affiliated sites. 911 assist is not operational. Vehicle:2015 Ford F150 3.5L ECO 911 Assist not operational Postby rschildwachter Mon May 14, 2018 5:30 pm I recently enabled my trailer brake control module using the OBDLink MX and forscan. Press OK. To enable 911 Assist, press the Arrows to highlight On. Press the Arrows until 911 Assist appears on the screen. The paired mobile phone must be connected to SYNC, and the 911 Assist feature enabled, in order for 911 to be dialed. You need to be a member in order to leave a comment. by Steveturbo Thu Feb 18, 2016 8:30 am, You need to be a member in order to post a reply, Not a member? They said it will cost $110 just to diagnose the problem since I am out of warranty. Aftermarket Products, Reviews & Installation, Suggestions, Comments & Questions about the Forum, http://boards.synccommunity.com/n/pfyncmb&tid=1451, Do Not Sell or Share My Personal Information. Save me a little money, by logging into your account, you agree to.! 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